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They still have the same customer service staff, but they're now just scanning your QR code instead of taking cash. And security staff and queue management is
by chii 3y ago
They still have the same customer service staff, but they're now just scanning your QR code instead of taking cash.
And security staff and queue management is always going to be needed if the place is large and crowded.
- throwawaysleep 3y agoThe time it takes a scan a code is a lot less than ringing up a transaction.
- rolph 3y agowhen everything is perfect first time maybe.
- singleshot_ 3y agoYes, but the time it takes the visitor to get a QR code is a lot more than ringing up a transaction. The museum has offloaded work on the visitor and this is not acceptable. The visitor, after all, is the one paying the bill.
- rbanffy 3y agoBefore that the phone system offloaded work to their subscribers, who now needed to listen to and understand the various tones (dial, ringing, busy) and remember phone numbers.