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I assume you didn't mean their brick and mortar stores, because some of the customer service I've experienced there has been atrocious. Why should I have to mak
by tjpnz 3y ago
I assume you didn't mean their brick and mortar stores, because some of the customer service I've experienced there has been atrocious. Why should I have to make an appointment just to buy one of their overpriced laptops? That's not how stores work.
- Spooky23 3y agoApple’s stores are too successful - they are beyond capacity. In my area, the Apple Store represents about 40% of the mall’s gross sales. Although part of that is more a function of the decline of malls, the store is expanding for the 3rd time.
- fluidcruft 3y agoWhile I agree the stores are annoying (they seem like annoying jewelry shops filled with poser know-nothing cool kids) but they do have web accessible local inventory. Why do you make an appointment for that? I just buy anything I need online and pick up at the store when the order is ready. It's not like they customize anything. It's basically a glorified shoe store. They either have what you want on the shelf or they don't.
- TexanFeller 3y agoI've never had to make an appointment to walk in and buy something, although they do sometimes ask for a pickup window if you order ahead online. Even in the height of the pandemic I don't think they limited shopping to appointment only.