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This literally happened to me. Looked at a house, Comcast said they serviced the address. First I checked online, then I called in on top of that just to make
by tw04 3y ago
This literally happened to me. Looked at a house, Comcast said they serviced the address. First I checked online, then I called in on top of that just to make absolutely sure. Bought the house, ordered my Comcast, tech shows up on the day of install and says: "Sorry, we don't actually service this address, not sure what happened". I call in and they basically said tough shit, there's no way we're ever running service to that neighborhood.
- zlg_codes 3y agoWow, the gall of those people. It should be punishable for a business to lie to you like this. You made a financial decision based on information that the business should have on file.
- jmholla 3y ago> It should be punishable for a business to lie to you like this. Agreed. Are there routes to sue these corporations? I think there are laws against financial decisions dependent on information provided by others.
- ChrisMarshallNY 3y agoApparently, the reason they do it, is that it qualifies them for some kinds of favors/kickbacks, if they are listed as serving an area, and it also may prevent rivals from serving that area. They tend to have a lot of local politicians in their pocket. Ars Technica tends to cover this crap. They were not fans of Ajit Pai.
- tguvot 3y agoBefore I bought house I opened access panel on a side of the house to make sure that there is coax/etc going into the house and asked neighbors about availability of the service