3 ms·
What you describe is a completely different problem which happens to (poorly, inconsistently and costly) happens to sometimes get solved by open office space.
by dathinab 3y ago
What you describe is a completely different problem which happens to (poorly, inconsistently and costly) happens to sometimes get solved by open office space.
Having proper knowledge bases and procedures, including how the ask "the team"/seniors "ad-hoc" questions and get feedback reasonable fast is what you want to have to solve that problems IMHO. Because that also tends to work if e.g. some people are sick or gone (knowledge bases) or can't come to the office (e.g. sick kids at home).
Through most important I would say is that communication in remote work is very different to office work and "just throwing slack into the mix" and doing the rest like before isn't going to cut it.
And yes that needs proper tooling, too and yes most of the tooling marked for this purpose today is .... pretty bad, sometimes utter garbage creating more work then they save time. Similar the part of procedures is often completely ignored, too.
- SpicyLemonZest 3y agoI'm just not sure that there's any way to build a knowledge base that can fully replace asking seniors ad-hoc questions workflow. I've worked at places with amazing build tooling, monitoring, etc., and they still never came close to solving it. (This is actually the primary reason I'm excited about LLMs - I don't particularly enjoy the ad-hoc questions part of my job and they seem like the most promising avenue to finally solve it.)