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Before that: > Customer Content does not include any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or gen

Before that: > Customer Content does not include any telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your or your End Users’ use of the Services or Software (“Service Generated Data”). I could be wrong, but my take is that there is not all that much to see here

smt88 3y ago
Zoom is giving itself the right to collect video and audio of you that could be used today to deepfake your voice in a convincing way. It won't be long before the video deepfakes are convincing too. This is absolutely awful and terrifying.
- geysersam 3y ago
  > does not include ... product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your ... use of the Services Did you not read the quote? Or are you telling me this still might include video and audio data? I feel like an medieval illiterate farmer reading latin...
  - smt88 3y ago
    The scope of content used for AI training seems (to me) like it only includes video and audio data. The list you reproduced above sounds like it's just metadata, like IP addresses, authentication logs, click tracking, etc.
  - dakial1 3y ago
    The ambiguity in this wording is on purpose, so it will be harder to tell in court (if someone sues them) that they were forbidden or allowed to do any specific thing. They don't detail what any of product usage data is, and you might think it is content, but later one they detail that they'll use user content (which they also don't detail what it is) for AI training...
calibas 3y ago
It's section 10.4 that says they can use "Customer Content" for AI training.
isodev 3y ago
It's hard to understand what they mean. I understand it as they're free to generate "Service Generated Data" based on “Customer Content”. So for example, a compressed rendition of a call recording would be "Service Generated Data" and thus they will be free to do whatever they want with it (improve their caption generation models ... or sell it to someone?).
- j45 3y ago
  A recording of your call can be generated data based on their service recording it.
- chrisjj 3y ago
  > It's hard to understand what they mean. Working as designed, surely.
deleted 3y ago
[deleted]
AdieuToLogic 3y ago
After that, section 10.4: > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: ... (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, ... I believe this might be the wording the submission references.
pteraspidomorph 3y ago
There is also a provision for letting them train AI on Customer Content (10.4: machine learning, artificial intelligence, training) so the distinction probably doesn't matter in this case?

smt88 3y ago

Zoom is giving itself the right to collect video and audio of you that could be used today to deepfake your voice in a convincing way. It won't be long before the video deepfakes are convincing too. This is absolutely awful and terrifying.

geysersam 3y ago
> does not include ... product usage data, diagnostic data, and similar content or data that Zoom collects or generates in connection with your ... use of the Services Did you not read the quote? Or are you telling me this still might include video and audio data? I feel like an medieval illiterate farmer reading latin...
- smt88 3y ago
  The scope of content used for AI training seems (to me) like it only includes video and audio data. The list you reproduced above sounds like it's just metadata, like IP addresses, authentication logs, click tracking, etc.
- dakial1 3y ago
  The ambiguity in this wording is on purpose, so it will be harder to tell in court (if someone sues them) that they were forbidden or allowed to do any specific thing. They don't detail what any of product usage data is, and you might think it is content, but later one they detail that they'll use user content (which they also don't detail what it is) for AI training...

calibas 3y ago

It's section 10.4 that says they can use "Customer Content" for AI training.

isodev 3y ago

It's hard to understand what they mean. I understand it as they're free to generate "Service Generated Data" based on “Customer Content”. So for example, a compressed rendition of a call recording would be "Service Generated Data" and thus they will be free to do whatever they want with it (improve their caption generation models ... or sell it to someone?).

j45 3y ago
A recording of your call can be generated data based on their service recording it.
chrisjj 3y ago
> It's hard to understand what they mean. Working as designed, surely.

deleted 3y ago

[deleted]

AdieuToLogic 3y ago

After that, section 10.4: > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content: ... (ii) for the purpose of product and service development, marketing, analytics, quality assurance, machine learning, artificial intelligence, ... I believe this might be the wording the submission references.

pteraspidomorph 3y ago

There is also a provision for letting them train AI on Customer Content (10.4: machine learning, artificial intelligence, training) so the distinction probably doesn't matter in this case?