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No, it isn't true of any other provider, that's the whole point. If my HBO Max account detects a fraudulent charge, my completely unrelated email provider doesn
by tolmasky 3y ago
No, it isn't true of any other provider, that's the whole point. If my HBO Max account detects a fraudulent charge, my completely unrelated email provider doesn't then irreversibly disable my email account and tell me to just set up a new one.
Yes, if my non-Apple email service "locks me out", then the same would happen as here. The point however is that:
1. Usually this would only happen if something weird specifically happens on that account. For example, if I am paying for an email provider and my card is declined. Notice that with the Apple case, a problem in something completely unrelated to email can cause this (including apparently the card being flagged for a fraudulent charge on some unrelated service).
2. Even then, usually the next step is I am told that that happened. Notice that in the Apple case they won't even tell you what the situation is to give you a chance to remedy it.
3. Finally, you then almost always have a way to remedy the problem. For example, by giving them a new credit card. Notice in the Apple case they insist that the account is disabled forever.
Do you see the difference? It's not in the "what happens if your email stops working" part, it's in the "what leads to your email not working anymore" and "how do you fix your email" parts.
- throwaway290 3y ago> Notice that with the Apple case, a problem in something completely unrelated to email can cause this Uhm, conjecture? The Reddit poster complained about app/media store lock, if they lost something more important like iCloud with photos and email that'd be a totally different story instead of "I lost some movies".
- tolmasky 3y agoIf you read the rest of the thread, its clear the entire account was locked. That's why they were told to get a new account. The expectation is not that he use one account for email and another for... new movies?
- ezfe 3y agoThey said the issue manifested when trying to update an app. If the account was disabled, they'd get system errors saying iCloud couldn't be reached/account errors. Second, they only ever said they asked the rep about their purchase content. Nowhere in the thread do they imply they lost anything else.
- throwaway290 3y agoUhm, then the rest of this subthread is conjecture? Typical HN sensationalizing/piling on. Losing bought content is bad but not like having all personal stuff locked. and nowhere the poster complained about the second.
- ezfe 3y ago> If my HBO Max account detects a fraudulent charge, my completely unrelated email provider doesn't then irreversibly disable my email account and tell me to just set up a new one. Do you have any evidence Apple has done that here?
- tolmasky 3y agoIt is a natural consequence of the services being bundled together, and with Apple not telling you what the cause is. The response from the person who says they used to work at Apple is informative: https://old.reddit.com/r/applehelp/comments/15gechw/apple_just_stole_hundreds_of_dollars_from_me/juiitk7/ https://old.reddit.com/r/applehelp/comments/15gechw/apple_ju...
- ezfe 3y agoAgain, nobody has said they have an account that's been flagged and lost iCloud access, including the post you linked to.
- hiatus 3y agoBased on the OP, Apple did not provide any reason as to why the account was flagged, just that they exhibited "Fraudulent patterns". What evidence are you expecting them to provide here when the service provider is so tight-lipped?
- ezfe 3y agoNo, I mean is there any evidence they did more than disable the account's iTunes / App Store access?