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Should it be recovered? If you buy a product that you wish you didn't buy, wouldn't you normally return it? I see no reason for businesses to get money by basic

Should it be recovered? If you buy a product that you wish you didn't buy, wouldn't you normally return it? I see no reason for businesses to get money by basically tricking their customers into buying something they later find out it's not what they expected.

indiecore 15y ago
No return on opened DVDs/Games usually.
- Folcon 15y ago
  Depends on why your returning it right? I've successfully argued that games that do not run on my machine, because frankly someone was dreaming when they wrote out those minimum requirements are not "as described".
joezydeco 15y ago
Now we're just getting silly. A huge portion of our economy is based on buying services and not physical goods. If every service was exactly as described and advertised we wouldn't need Consumer Reports, Yelp, or Epinions. We'd live in utopia. And yet, here we are.
- nextparadigms 15y ago
  I know that the real world is not ideal or how it should be, but I'm saying the potential for disruption/more efficient alternatives is there. Since they seem to think that they are entitled to trick (a rather harsh word, but not that far from the truth) their customers, that means there is an opening for an alternative - whether that's more "honest" competition, or straight out piracy to "test" the product beforehand.
DanBC 15y ago
> If you buy a product that you wish you didn't buy, wouldn't you normally return it? Consumer law in England doesn't let you do this. Many, but not all, shops do allow returns as a good-will measure. (Unless you buy online, where the Distance Selling Regulations give the customer remarkable rights.) Doesn't "Buyer Beware" mean anything anymore?
- Folcon 15y ago
  We can't just return it, but The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, fit for purpose and of satisfactory quality. That does give you some measure of leeway. Otherwise Buyer Beware indeed!

indiecore 15y ago

No return on opened DVDs/Games usually.

Folcon 15y ago
Depends on why your returning it right? I've successfully argued that games that do not run on my machine, because frankly someone was dreaming when they wrote out those minimum requirements are not "as described".

joezydeco 15y ago

Now we're just getting silly. A huge portion of our economy is based on buying services and not physical goods. If every service was exactly as described and advertised we wouldn't need Consumer Reports, Yelp, or Epinions. We'd live in utopia. And yet, here we are.

nextparadigms 15y ago
I know that the real world is not ideal or how it should be, but I'm saying the potential for disruption/more efficient alternatives is there. Since they seem to think that they are entitled to trick (a rather harsh word, but not that far from the truth) their customers, that means there is an opening for an alternative - whether that's more "honest" competition, or straight out piracy to "test" the product beforehand.

DanBC 15y ago

> If you buy a product that you wish you didn't buy, wouldn't you normally return it? Consumer law in England doesn't let you do this. Many, but not all, shops do allow returns as a good-will measure. (Unless you buy online, where the Distance Selling Regulations give the customer remarkable rights.) Doesn't "Buyer Beware" mean anything anymore?

Folcon 15y ago
We can't just return it, but The Sale of Goods Act 1979 makes it an implied term of the contract that goods be as described, fit for purpose and of satisfactory quality. That does give you some measure of leeway. Otherwise Buyer Beware indeed!