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Complete waste of time Still not 100% sure why I pay for Slack, when even Skype has better IM Might cancel our sub and go to discord

nubinetwork 3y ago
It's not like discord doesn't have its bad days either.
lexicality 3y ago
in the background, IRC raises its head
- KirillPanov 3y ago
  behind the curtain, Tox pulls the strings
- butler14 3y ago
  i haven't used irc for about 20 years, but i don't remember having as many problems as i do with slack #quakenet
  - coldtea 3y ago
    What problems do you have with Slack? I use it for like 3-4 years, and have some "sending delay" problems about once every six months, that are solved within an hour or so anyway, and otherwise it's rock solid.
  - carstenhag 3y ago
    I find this quite silly. All chat networks (IRC, Discord, Slack, Teams, WhatsApp, Instagram, etc) will have issues eventually. On IRC you had netsplits where half of the people could still talk to each other and the rest were disconnected. I would guess it was equally rare (back when I used irc more, 8 years ago?) as outages of "centralized" services today.
    - ehnto 3y ago
      Depends on your network I guess, netsplits were daily on some nets.
    - okasaki 3y ago
      At least on IRC you knew what was happening. On slack the only indication that anything was wrong for the past 2 hours was that my co-workers weren't responding. So it's possible that slack has as many faults as IRC or more but we don't know because the interface is so dishonest/corrupt.
  - mr_mitm 3y ago
    Not sure how many problems you have with slack, but the dreaded netsplit was a pretty common occurrence.
  - TheHappyOddish 3y ago
    Netsplits, chan takeovers, dictator opers and most servers being donated by random people and companies. I love IRC, but in the context of modern, mission critical chat it has significantly more problems than Slack.
- the_gipsy 3y ago
  matrix too
coldtea 3y ago
>Still not 100% sure why I pay for Slack, when even Skype has better IM Because aside from the capability to send a message, their respective features and use cases are totally different?
quickthrower2 3y ago
As a regular Slack team, we did a test chat on Teams simply so we can record the video and man the experience was 10x better. Video quality, audio, controls, the lot. And bear in mind we are used to Slack so it had home advantage on UX. Also as Azure AD/360 users it is probably free effectively. So we will switch tomorrow? Not so fast: it is such an upheaval changing chat system company wide - thats how they get the retention!
- ricardobayes 3y ago
  For certain use cases, teams works reall well. Unfortunately it doesn't have threads, so discussing indivual issues in a non-blocking way is pretty difficult.
  - ehnto 3y ago
    Maybe we have different teams configs, it definitely has threads. Chats do not have threading, but teams/channels only have threads. At least on our install.
- ehnto 3y ago
  Oh man, I wouldn't personally recommend switching to teams if the chat functionality is the majority of your use for it. The paradigm of chat on teams is a very different experience. Calls are pretty good though. I will also say, teams may actually be better aligned for business use given two reasons, threads promote conversation focus, and threads also make me not want to post idle thoughts. A lot of slacks devolve into chatter, making a thread for a minor thought doesn't feel right. Upside, less idle chit chat, downside lots of things probably go unsaid and it's a less communal feeling.
  - rejectfinite 3y ago
    You can have normal Chats in Microsoft Teams too. We dont really use the Teams part for Chats. Only for incidents or company wide stuff.
- RHSeeger 3y ago
deleted 3y ago
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vitro 3y ago
Did you give Zulip a try? We use it internally (self-hosted) and very much prefer it to anything else. Devops-wise, once setup, it takes very little effort (~10 minutes every month, sometimes not even that, when there are no updates) to keep the instance running and updated.
- cj 3y ago
  In my experience half the reason people like Slack is for the ecosystem. We tried getting our company to adopt Google Chat but everyone wanted Slack because of integrations and apps (and they were just more familiar with it from using it at previous companies). I reluctantly let the company switch to Slack. But 100% driven by employee demand/satisfaction. If as an IT person I recommend anything other than Slack, it will immediately get shot down if I do a poll of employees. Employees like slack for whatever bizarre reasons, even when comparing it to basically identical chat apps. It’s almost like making a Mac person switch to Windows (or vice versa). People have a strange emotional connection with Slack making it hard to use anything else.
  - okeuro49 3y ago
    > everyone wanted Slack because of integrations and apps (and they were just more familiar with it from using it at previous companies). > People have a strange emotional connection with Slack Seems to contradict: people don't have a strange emotional connection, they value the integrations, apps and familiarity.
    - deleted 3y ago
      [deleted]
- benterix 3y ago
  Curious about your setup: did you use their recommended install method or a Docker image? And, more importantly, did you encounter any serious issues during that time? I'm considering replacing Slack with Zulip and wondering what could possibly go wrong.
LapsangGuzzler 3y ago
“The network is not reliable” is CS 101 stuff. If you committed to changing the services you paid for every time one went down, you’d A) spend a ton of time migrating your workflows instead of being productive B) eventually run out of options because everything goes down at some point

nubinetwork 3y ago

It's not like discord doesn't have its bad days either.

lexicality 3y ago

in the background, IRC raises its head

KirillPanov 3y ago
behind the curtain, Tox pulls the strings
butler14 3y ago
i haven't used irc for about 20 years, but i don't remember having as many problems as i do with slack #quakenet
- coldtea 3y ago
  What problems do you have with Slack? I use it for like 3-4 years, and have some "sending delay" problems about once every six months, that are solved within an hour or so anyway, and otherwise it's rock solid.
- carstenhag 3y ago
  I find this quite silly. All chat networks (IRC, Discord, Slack, Teams, WhatsApp, Instagram, etc) will have issues eventually. On IRC you had netsplits where half of the people could still talk to each other and the rest were disconnected. I would guess it was equally rare (back when I used irc more, 8 years ago?) as outages of "centralized" services today.
  - ehnto 3y ago
    Depends on your network I guess, netsplits were daily on some nets.
  - okasaki 3y ago
    At least on IRC you knew what was happening. On slack the only indication that anything was wrong for the past 2 hours was that my co-workers weren't responding. So it's possible that slack has as many faults as IRC or more but we don't know because the interface is so dishonest/corrupt.
- mr_mitm 3y ago
  Not sure how many problems you have with slack, but the dreaded netsplit was a pretty common occurrence.
- TheHappyOddish 3y ago
  Netsplits, chan takeovers, dictator opers and most servers being donated by random people and companies. I love IRC, but in the context of modern, mission critical chat it has significantly more problems than Slack.
the_gipsy 3y ago
matrix too

coldtea 3y ago

>Still not 100% sure why I pay for Slack, when even Skype has better IM Because aside from the capability to send a message, their respective features and use cases are totally different?

quickthrower2 3y ago

As a regular Slack team, we did a test chat on Teams simply so we can record the video and man the experience was 10x better. Video quality, audio, controls, the lot. And bear in mind we are used to Slack so it had home advantage on UX. Also as Azure AD/360 users it is probably free effectively. So we will switch tomorrow? Not so fast: it is such an upheaval changing chat system company wide - thats how they get the retention!

ricardobayes 3y ago
For certain use cases, teams works reall well. Unfortunately it doesn't have threads, so discussing indivual issues in a non-blocking way is pretty difficult.
- ehnto 3y ago
  Maybe we have different teams configs, it definitely has threads. Chats do not have threading, but teams/channels only have threads. At least on our install.
ehnto 3y ago
Oh man, I wouldn't personally recommend switching to teams if the chat functionality is the majority of your use for it. The paradigm of chat on teams is a very different experience. Calls are pretty good though. I will also say, teams may actually be better aligned for business use given two reasons, threads promote conversation focus, and threads also make me not want to post idle thoughts. A lot of slacks devolve into chatter, making a thread for a minor thought doesn't feel right. Upside, less idle chit chat, downside lots of things probably go unsaid and it's a less communal feeling.
- rejectfinite 3y ago
  You can have normal Chats in Microsoft Teams too. We dont really use the Teams part for Chats. Only for incidents or company wide stuff.
RHSeeger 3y ago

deleted 3y ago

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deleted 3y ago

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vitro 3y ago

Did you give Zulip a try? We use it internally (self-hosted) and very much prefer it to anything else. Devops-wise, once setup, it takes very little effort (~10 minutes every month, sometimes not even that, when there are no updates) to keep the instance running and updated.

cj 3y ago
In my experience half the reason people like Slack is for the ecosystem. We tried getting our company to adopt Google Chat but everyone wanted Slack because of integrations and apps (and they were just more familiar with it from using it at previous companies). I reluctantly let the company switch to Slack. But 100% driven by employee demand/satisfaction. If as an IT person I recommend anything other than Slack, it will immediately get shot down if I do a poll of employees. Employees like slack for whatever bizarre reasons, even when comparing it to basically identical chat apps. It’s almost like making a Mac person switch to Windows (or vice versa). People have a strange emotional connection with Slack making it hard to use anything else.
- okeuro49 3y ago
  > everyone wanted Slack because of integrations and apps (and they were just more familiar with it from using it at previous companies). > People have a strange emotional connection with Slack Seems to contradict: people don't have a strange emotional connection, they value the integrations, apps and familiarity.
  - deleted 3y ago
    [deleted]
benterix 3y ago
Curious about your setup: did you use their recommended install method or a Docker image? And, more importantly, did you encounter any serious issues during that time? I'm considering replacing Slack with Zulip and wondering what could possibly go wrong.

LapsangGuzzler 3y ago

“The network is not reliable” is CS 101 stuff. If you committed to changing the services you paid for every time one went down, you’d A) spend a ton of time migrating your workflows instead of being productive B) eventually run out of options because everything goes down at some point