3 ms·

FWIW, our aws enterprise support reps are available 24/7 and usually respond within a few minutes. But again, you get what you pay for.

• eropple 3y ago
  I was working for a pretty big early AWS customer--one that had realized that for the low low price of all your money you could make DynamoDB scale to some truly massive numbers--and one time when we were having trouble around noon Eastern, a colleague called up our TAM. As he told it, the TAM sounded half-asleep, so my colleague asked if everything was alright. "I'm in Hawaii on my honeymoon and my backup missed your call, so it escalated." I probably wouldn't have answered the phone. Granted, that's why I don't do that job. But I have always had a real appreciation for the good TAMs ever since.
  • justinclift 3y ago
    Wonder if that marriage lasted though? ;)
  • silisili 3y ago
    Weird, I just begrudgingly went from Postgres to Dynamo because it was so much cheaper. We're not huge scale though, so I'm wondering where the costs start to diverge the other way.
    • kadoban 3y ago
      With Dynamo it seems to depend a lot exactly what you're doing. If you're careful about your queries, it's pretty cheap.
    • eropple 3y ago
      This was, 2012 and we were hitting read and write limits regionally. It was not a wise plan. It did, however, run. Technically.