> the person paying for healthcare isn't the one receiving it, so it is no wonder patients receive poor care. This works fine in fields like the restaurant bus

> the person paying for healthcare isn't the one receiving it, so it is no wonder patients receive poor care. This works fine in fields like the restaurant business or the haircutting business, where people can decide for themselves what they want to eat or how they want their hair, and they can decide for themselves whether their food or their haircut is satisfying. The sector where it is least applicable is healthcare. You don't know what disease you've got, you don't know what can be done, and you don't know what the incentives of the people who do know are. This makes it hard to take advantage of the feedback loop from the other industries mentioned.