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66% of time credit for time spent on call outside business hours regardless if paged or not. Maximum levels of pages etc. Oncall should never be considered bui
by ikiris 3y ago
66% of time credit for time spent on call outside business hours regardless if paged or not. Maximum levels of pages etc.
Oncall should never be considered built in, it just leads to managerial abuse, and poor practice because its "free".
- teeray 3y ago> Oncall should never be considered built in, it just leads to managerial abuse, and poor practice because its "free". A symptom of this is when fixing bugs is not prioritized because the on-call engineer is a meat robot that “fixes the bug.”
- ikiris 3y agoNot to mention it never incentivises having actual business hours coverage instead of ruining someone's nights/weekends, because to do so would then cost the business more than just abusing the unlucky oncaller.