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Contextually the topic is "customer support chat bots". Openai's Chatgpt service isn't that sort of chat bot.
by staticman2 3y ago
Contextually the topic is "customer support chat bots". Openai's Chatgpt service isn't that sort of chat bot.
- fragmede 3y agothanks. my intuition is that the demand is, actually, there - customers don't want to read through an faq and a knowledge base. they want to go "I <their problem>, can you fix it?". whether that's to a human intelligence or artificial is besides the point, they want someone who's able to understand it first, empowered to fix it, second. where a bot can only regurgigate the docs, psh.