Same thing happened to me except it was with air Portugal. They would never reject me but they would always say something like, “call this number and they will

Same thing happened to me except it was with air Portugal. They would never reject me but they would always say something like, “call this number and they will help you” and no one would ever answer. The day I submitted a claim to the right governing body they sent me my money haha. 900 bucks so I was pretty hype.