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Monitoring is more about process than logs . The logs (including text logging, telemetry) are just signals. The way to improve monitoring is by continuing to
by tonymet 3y ago
Monitoring is more about process than logs .
The logs (including text logging, telemetry) are just signals.
The way to improve monitoring is by continuing to refine s/n ratio & critical alert health through continuous review of signals and identifying leading indicators.
Every week you should identify the critical objectives and the leading indicators that represent healthy and unhealthy states for those. Also identify false positives and noisy alerts and work to reduce noise.
For example, how many people are checking out, adding to cart, viewing the website. What are indicators of health and error conditions. What are true signals and what are noise?
The biggest issue i see is people setting up logging and alerting without continuing to revise and improve the process.
- jimbokun 3y agoYes. I found the article jumped too quickly to specific tools and their shortcomings. The process needs to be monitoring/alerting need -> best tools and processes to meet those needs.
- 8note 3y agoI'm not sure if weekly is right, but at least when an alert goes off, it's worth checking if it was useful. Checking for things that don't alert is much harder, and I think also needs a review of what you aren't measuring to make an update