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Amazon suspended a persons account because a Amazon delivery driver thought they heard a racist comment come from a video doorbell... in reality it was a stand

Amazon suspended a persons account because a Amazon delivery driver thought they heard a racist comment come from a video doorbell... in reality it was a standard automated response that the customer happen record from another camera but they had to prove to amazon there was no racist comment made, and it took 1 or 2 weeks for them to unsuspend the account During that time all of their Amazon Devices (echo, alexa automation, etc) were also non-functional

nonethewiser 3y ago
I don’t even care if it was a racist doorbell - shitty move by Amazon.
- zyx321 3y ago
  That's the problem with giant do-everything companies like Google and Amazon. People should never be locked out of critical infrastructure without (the equivalent of) a fair trial. I mention Google because they have been banning people who [feces]post on Youtube, locking them out from all services including accessing content they paid for, checking the calendar on their phones, and even receiving emails. It is possible to do better. Valve does what should be the absolute minimum; tracking community forum bans separately from anticheat bans, neither of which stops you from accessing single-player content you paid for.
B1FF_PSUVM 3y ago
> all of their Amazon Devices (echo, alexa automation, etc) were also non-functional Great way of not-selling those. I already not-bought Kindle because of the Orwell debacle way back when. Not-buying any echo/alexa stuff is clearly the way to go too. I just buy from the store occasionally. Same for Google properties, I don't do squat on anything other than Gmail, don't want that messed up.