12 ms·

WhatsApp corrupts DB, breaks App

58 points by maxbk 3y ago

tinus_hn 3y ago
[flagged]
- crote 3y ago
  The app seems to be corrupting the database for a LOT of users, and restoring from backup seems to be broken. This is a very serious issue and not simply a single user having a boo-boo because they never made a backup. The expectation is that Whatsapp fixes their app, figures out a way to restore the data, and gets their shit back together.
- thiscatis 3y ago
  Have you even read the comments?
- junon 3y ago
  This isn't a "help me" post. It's a botched release from the WhatsApp team affecting a nontrivial amount of users.
maxbk 3y ago
The issue is that even after restoring a backup (in case it works!), the same brick happens again after one day
redeeman 3y ago
it would probably be a good idea to teach regular users to activate their brain and think a bit about whether the stuff they use and rely on is really a smart decision. how many people would knowingly buy a house if it came with an expectation that only one specific megacompany with pretty much nonexistant support could ever do repairs/rework/updates/changes to their house? people are being pushed in this direction with cars, but atleast a large amount of people understand that being locked to only have repairs carried out by the manufacturers own shops is not a good thing. Why do they just turn off their brain when it comes to software?
- drw85 3y ago
  It's not that easy in many parts of the world. Whatsapp became the standard communication not only with your friends, but also businesses. You talk to your bank manager via whatsapp and your doctor etc. No Whatsapp, no talk.
  - wholinator2 3y ago
    That's very interesting, how often do you have text conversations with your doctor?
    - Traubenfuchs 3y ago
      My Argentinian friend in Austria has some top-notch private medical insurance where he sent them pics of his semi deep cut injury on whatsapp, a doctor came to his place one hour later. My dermatologist also offers a whatsapp address where you can talk to her assisstant. My GP communicates via iMessage.
    - phantomathkg 3y ago
      Singapore. Rent a place with all communication and signing contract via Whatsapp with agent.
    - quechimba 3y ago
      I communicate with my dentist on WhatsApp. They send me appointment reminders the night before and I have to confirm.
  - redeeman 3y ago
    you are simply 100% unable to get a doctors appointment if you dont have whatsapp? i dont believe it. Well i guess it sucks to need an ambulance when whatsapp has its maintenance window, guess people will just have to die
- junon 3y ago
  Because in some places Whatsapp is the only way to talk to people. Yes it's a sad status quo. But it IS the status quo nonetheless.
predictabl3 3y ago
I don't know if it's AOSP, Pixel, or WhatsApp but even after resetting notification settings... Android just starts classifying WA Conversations as silent (despite the settings being very obviously configured to make them priority/”noisy” notifications). This is causing me serious problems - I basically have to manually check my phone every 15 minutes and manually swipe down on the notification tray to make sure it hasn't just marked conversations as silent again. It's clearly some kind of bug. In the notifications setting it says "conversation with X (silent)" and then the second you click on it, Android says "priority, custom ringtone, and vibrate". Infuriating, critical busted functionality. And with the way Google treats android support, I basically have zero hope of it being fixed any time soon.

58 points by maxbk 3y ago

tinus_hn 3y ago

[flagged]

crote 3y ago
The app seems to be corrupting the database for a LOT of users, and restoring from backup seems to be broken. This is a very serious issue and not simply a single user having a boo-boo because they never made a backup. The expectation is that Whatsapp fixes their app, figures out a way to restore the data, and gets their shit back together.
thiscatis 3y ago
Have you even read the comments?
junon 3y ago
This isn't a "help me" post. It's a botched release from the WhatsApp team affecting a nontrivial amount of users.

maxbk 3y ago

The issue is that even after restoring a backup (in case it works!), the same brick happens again after one day

redeeman 3y ago

it would probably be a good idea to teach regular users to activate their brain and think a bit about whether the stuff they use and rely on is really a smart decision. how many people would knowingly buy a house if it came with an expectation that only one specific megacompany with pretty much nonexistant support could ever do repairs/rework/updates/changes to their house? people are being pushed in this direction with cars, but atleast a large amount of people understand that being locked to only have repairs carried out by the manufacturers own shops is not a good thing. Why do they just turn off their brain when it comes to software?

drw85 3y ago
It's not that easy in many parts of the world. Whatsapp became the standard communication not only with your friends, but also businesses. You talk to your bank manager via whatsapp and your doctor etc. No Whatsapp, no talk.
- wholinator2 3y ago
  That's very interesting, how often do you have text conversations with your doctor?
  - Traubenfuchs 3y ago
    My Argentinian friend in Austria has some top-notch private medical insurance where he sent them pics of his semi deep cut injury on whatsapp, a doctor came to his place one hour later. My dermatologist also offers a whatsapp address where you can talk to her assisstant. My GP communicates via iMessage.
  - phantomathkg 3y ago
    Singapore. Rent a place with all communication and signing contract via Whatsapp with agent.
  - quechimba 3y ago
    I communicate with my dentist on WhatsApp. They send me appointment reminders the night before and I have to confirm.
- redeeman 3y ago
  you are simply 100% unable to get a doctors appointment if you dont have whatsapp? i dont believe it. Well i guess it sucks to need an ambulance when whatsapp has its maintenance window, guess people will just have to die
junon 3y ago
Because in some places Whatsapp is the only way to talk to people. Yes it's a sad status quo. But it IS the status quo nonetheless.

predictabl3 3y ago

I don't know if it's AOSP, Pixel, or WhatsApp but even after resetting notification settings... Android just starts classifying WA Conversations as silent (despite the settings being very obviously configured to make them priority/”noisy” notifications). This is causing me serious problems - I basically have to manually check my phone every 15 minutes and manually swipe down on the notification tray to make sure it hasn't just marked conversations as silent again. It's clearly some kind of bug. In the notifications setting it says "conversation with X (silent)" and then the second you click on it, Android says "priority, custom ringtone, and vibrate". Infuriating, critical busted functionality. And with the way Google treats android support, I basically have zero hope of it being fixed any time soon.