3 ms·
As someone who regularly gets the 1-week trial of Prime (and cancels), the cancellation process has gotten a lot less deceptive recently. E.g. they used to inve
by laweijfmvo 3y ago
As someone who regularly gets the 1-week trial of Prime (and cancels), the cancellation process has gotten a lot less deceptive recently. E.g. they used to invert the colors of the buttons to make the "Cancel Membership" look like the negative option, etc. These days it's still unnecessarily long, but requires less double-takes to figure out.
- burkaman 3y agoThat's a direct result of this lawsuit. > Under substantial pressure from the Commission, Amazon changed its Iliad cancellation process in or about April 2023, shortly before the filing of this Complaint. - page 43, https://www.ftc.gov/system/files/ftc_gov/pdf/amazon-rosca-public-redacted-complaint-to_be_filed.pdf#page=43 https://www.ftc.gov/system/files/ftc_gov/pdf/amazon-rosca-pu...
- ezfe 3y agoOh for sure - I agree that the process is not something a reasonable person can't do - I use the 1 week trial of prime every time I order (and then cancel it immediately).