> a direct result of attempting to replace human-to-human contact with technology Anecdata and all but when did you last try ordering food via telephone? Our

> a direct result of attempting to replace human-to-human contact with technology Anecdata and all but when did you last try ordering food via telephone? Our "error rate" in wrong or forgotten delivery items has gone down by SO MUCH since we order online instead of giving instructions via phone. And no, it's not forgetting to say something, it's always been one person reading from a written list with the others listening in and double-checking (talking about bi-weekly board game night, they usually don't mess up if your order is 2 pizzas)