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Tipping Prompts Are Suddenly Everywhere
- ftxbro 3y agoliterally leaving money on the table if you don't have a tipping prompt for your service
- pfannkuchen 3y agoIronic, tipping used to be literally leaving money on the table.
- the_gipsy 3y agoin short term.
- listenallyall 3y agoYou're also literally making every single customer uncomfortable, for what it's worth. Maybe the product you offer is so valuable or unique you can withstand that, maybe not.
- i2cmaster 3y ago[flagged]
- stcroixx 3y agoI know some people who avoid places doing this so you’re also losing customers. Maybe the people shamed into tipping make up for this, but the business will never know.
- listenallyall 3y agoYes of course, that's the natural consequence of making people uncomfortable, that's what I meant by "maybe you can withstand this, maybe not"
- ftxbro 3y agothey are going to start prompting for tips at the self service gas station pumps, along with the ads that you have to click through before you can pay for gas
- SheinhardtWigCo 3y agoI was prompted for a tip when I bought a premade sandwich from a self-checkout at Newark Airport. I laughed so hard. Made my day.
- ftxbro 3y agothe machine spitted some machine oil onto your sandwich when you didn't tip
- etskinner 3y agohttps://archive.is/JEmIZ https://archive.is/JEmIZ
- listenallyall 3y agoLooking forward to the day some retailer's POS gets hacked and public lists of tippers vs not tippers is leaked and moral shaming begins. Or maybe it will affect your social credit score, surely that's coming soon to the West.
- slyall 3y agos/West/USA/
- hotpotamus 3y agoI mean, if the idea is that you can shift the cost of paying your employees onto the moral whims of your customers, then that does sound like a pretty effective way to do it.
- jdworrells 3y agoThe moral shaming needs to be directed to the employers who refuse to pay a living wage and shift the burden onto the customers.
- birdyrooster 3y agoOr both? We are in a system that requires tips for people to survive. You can begrudgingly pay tips while being against them in principle and trying to change the system.
- listenallyall 3y agoFull-service waiters get paid below minimum wage and that justified tipping (to an extent). The rest of the "system" does not "require tips to survive." Certainly not bridal shops, online travel companies, and locksmiths, some of the examples in the article.
- listenallyall 3y agoI think the point of the original article is that tip prompts are expanding well beyond foodservice to stores and retailers where tipping was never previously part of the compensation structure. These companies did, and still do, pay well above "a living wage" but the additional money is still highly tempting.
- draw_down 3y agoYeah I’ve gotten real comfortable with the “skip” button or typing in my own idea of a realistic tip. The preprogrammed ones have gotten a bit much. I didn’t used to sweat this very often. But if this is how it is, this is how it’s gonna be.
- doctorwho42 3y agoYeah, if anyone feels guilty about tipping you should work on ignoring the old school mentality and social pressures. It's the only way for it to change, and honestly most service workers I know have said that they don't even care what you press. So really the only judgement is coming from corporate.
- draw_down 3y ago[dead]
- jononomo 3y agoI've begun prompting back -- I ask cashiers if they'd like to round down to the nearest dollar in order to donate to make a charitable donation to me.
- egberts1 3y agoI only tip in cash even if the order were done online. AND, and I only tip AFTER I RECEIVE the order, but NOT BEFORE. I absolutely detest tipping in advance. Strikes me utterly wrong.
- hotpotamus 3y agoWhy should someone deliver your order if they don't know if you're going to tip them? Perhaps they absolutely detest delivering in advance of pay? Perhaps it strikes them as utterly wrong?
- iamdamian 3y agoIf you're suggesting we should all be okay with the idea of tipping before the service is ever completed just to ensure that the service even happens, well... That seems more like a bribe than a tip. I'm not sure that's something we should be supporting.
- hotpotamus 3y agoYes, it seems based on the downvotes that the idea of flipping the power dynamic is an unpopular one. I'll admit that my actual radical idea is this - businesses should charge customers what it costs to deliver services and then pay their employees to do so.
- lockhouse 3y agoWhere’s the incentive to give good service if you’ve already received the tip? A tip is supposed to be a monetary reward for going above doing the bare minimum job, and therefore I agree with OP, the tip should come after the service, not before it.
- birdyrooster 3y agoHumans usually, unless incredible entitled, feel obligated to work for the person with enough humility to tip them first instead of leaving them wondering if their hard work will even pay off. I don’t want to abuse them by making them spend time in the latter camp.
- ukoki 3y agoWe need to normalize tipping a flat rate. Forget percentages and tip $2 (or whatever) per hour per diner no matter where you are.
- iamdamian 3y agoWe also need to normalize not tipping in most situations (outside of restaurants) and instead force employers to pay a reasonable wage to their employees. I, as a customer, should not have to take on the mental or emotional burden of deciding an employee's compensation every time I buy something.
- lockhouse 3y agoWe should normalize employees seeking a different job if their current employer doesn’t adequately compensate them. Retail and service industry jobs were never intended to be a long term career that you support a family with. They were meant to be summer jobs for children or a way to get side money for college students.
- birdyrooster 3y agoI don’t see the difference between a service industry job and a job for a college graduate. If you work, you get paid adequately to live. I think it’s pretty simple. Colleges pump out a bunch of useless graduates that can’t find work so I don’t think you model works anymore. These service jobs for better or worse are what most college graduates are finding and there is nothing they did wrong. We shouldn’t punish people for macro conditions.
- lockhouse 3y agoIt’s about investment in your education. Service industry jobs take a couple hours at most to learn, which makes you very replaceable. Higher paying jobs usually involve something that makes you harder to replace. For jobs that require college education, that’s several years of school in a high demand field. Most of the college students getting service jobs chose their major poorly. For other high paying jobs there’s a willingness to do work that is hazardous or very unpleasant.
- deleted 3y ago[deleted]
- ttfkam 3y agoTipping only exists because of racism. (Look it up). It was a way for employers to pay far less than a livable wage—if any wage at all—and get away with it after the 13th Amendment was passed. Then it became institutionalized where anyone in the service industry could be grossly underpaid as long as their employees can collect tips. And as usual most folks are pissed at the audacity of people, making far less than could ever afford a home and paying more than half their wages to rent, asking for just a little more. Y'all are angry at the wrong people. Don't like all the tipping jars popping up? Act like almost EVERY OTHER DEVELOPED COUNTRY IN THE WORLD and abolish tipping. Make the employers—ALL EMPLOYERS—pay their workers a full wage instead of passing the buck to the good will of individual patrons. Then Americans wouldn't get the side eye whenever we try to tip when visiting a civilized country. "Service est compris." After all, we already do it for "parties of six or more." Just reduce that number to one, raise the prices 15% in those sectors, and pay for the damn labor.
- euroderf 3y agoMy gut feeling is to agree with you - abolish tipping. But I can see another side. When you run a service business, you should be overstaffed sometimes in order to be ready for busier periods. During those slow periods, there's not enough to keep staff busy and neither is there much revenue coming in. But during busy periods, tips raise staff compensation to match staff effort expended. So maybe institutionalize the tips? Just add them to the bill? Or... here's a radical idea... just incorporate them into prices AND then ban tipping ? Just make sure they actually go to staff, or else the owner spends a few nights in jail.
- ttfkam 3y ago> Or... here's a radical idea... Your radical idea is to restate what I just said?
- euroderf 3y ago> Make the employers—ALL EMPLOYERS—pay their workers a full wage Not in my version. > After all, we already do it for "parties of six or more." Just reduce that number to one, raise the prices 15% in those sectors, and pay for the damn labor. You forgot the part where it has to guaranteed go to the workers. There have been big lawsuits about just this issue.