6 ms·

I know a lot of people complain about double clicks or switches going bad but I don't think I've ever had a Logitech mouse die on me. I buy the latest MX, Verti

by swozey 3y ago

I know a lot of people complain about double clicks or switches going bad but I don't think I've ever had a Logitech mouse die on me. I buy the latest MX, Vertical, and trackball almost every year unless it's super minor updates so maybe I'm just not using one mouse long enough but they've been fantastic. I'm using my Elecom Deft Pro trackball right now and while it's nice it doesn't come close to feeling like the quality that my Logitech trackball feels.

slondr 3y ago
I used a G700S for nearly ten years, only got rid of it because a decade of human use caused it to get pretty gunked up. I never had a mechanical failure in that whole period.
- wlesieutre 3y ago
  I had a G700S and it died of button failure. Great mouse, I miss the 4-button thumb layout. Before that was a Deathadder, also button failure. The only mouse I've replaced for any other reason was a Corsair M60 which had its cord chewed off by a friend's rabbit. We soldered it back together but it didn't last. Now on a Razer Basilisk Ultimate which uses some sort of optical click detection, we'll see if that's actually more durable or not. There's still a physical mechanism to produce the clickiness but I don't know if that part is failure prone like the mechanical buttons have been.
rickdeckard 3y ago
Well, from your description alone any damage you experience within one year would fall under legal warranty in most countries, so Logitech would hurt themselves as they would have to replace/repair it. What's more interesting is how well the product works after 3~5 years. I had a few Logitech mice which worked fine, but i.e. had a matte rubber coating which inevitably dissolves and gets sticky after a few years...
randunel 3y ago
> I buy the latest MX, Vertical, and trackball almost every year unless it's super minor updates so maybe I'm just not using one mouse long enough but they've been fantastic. That's exactly why you don't experience issues, your devices don't spend enough time getting clogged with sweat, oil, dry skin and dirt. All of my gamer friends use Logitech to the max of their abilities, and almost all have experienced issues with their products. We're from a poor country, originally, so we only change the gear when it's absolutely needed. Personally, I only recently retired my old MX518 bought in 2005 and I had to rewire it twice in 25 years, the USB cable fractured each time, but the mouse itself was flawless until, 25 years later, the MOUSE3 button stopped working. I like the idea of having repair guides for devices, to fiddle less when self repairing. I'd expect fewer negative reviews once these guides get published.
NikolaNovak 3y ago
>>I buy the latest MX, Vertical, and trackball almost every year Why? My oldest actively used mice in my household are two decades old, variations of Intellimouse. My razer death adder was a luxury / whim purchase and is 5 years old I think. My daily workers are ms skulpt and they're several years old each too. (and let's not go to keyboards, where the original das keyboard and original MS ergonomic hold the fort still :). And my Kensington trackball is at least 20y now and still works as new. I do have a razer Lachesis whose rubber started melting so I just sanded it off and back in service :) I do have a friend who keeps buying mice but he never quite managed to explain why, other than "shiny - want!" (which is totally understandable! :), so I wonder if you have more specific criteria or needs? Am I missing out on something? (I did buy a fancy many button Logitech once but the clutch scroll was such a massive and immediate Nope to me, it still sits in its box in the drawer :-)
- swozey 3y ago
  Sometimes they come out with really cool updates, like when they first introduced the hyperscroll wheel. I'm still waiting for the vertical and maybe trackball (I forget if this has it or not) to have the hyperscroll wheel. Other years they don't really update anything but the looks, I skip over those. I've had some logitechs for 3+ years that wind up as my travel mice, etc.
  - NikolaNovak 3y ago
    I think hyperscroll may be what I'm calling clutch mouse? Sometimes it has clicks,sometimes it freewheels, enabling user controlled freedom until I grab it by the cord and smash it into the wall - that one?. To each their own :-)
cam_l 3y ago
I have had multiple Logitech devices fail on me with double click, battery and mouse wheel issues. But only after a few years or more. And they are one of only a few that do mice for larger hands. The thing that has only recently made me swear off them is their utter hostility to Linux support. Now I don't want their software, but I expect when I buy a mouse I can at least get the hardware working in Linux, but no dice.. So no more Logitech mice.
unity1001 3y ago
> I don't think I've ever had a Logitech mouse die on me Likely you are not using the mouses heavily. I had many die on me. Especially my sweet, sweet G500 - the best mouse ever for people with large hands - actual large hands, that is. I repaired the clicker a few times by soldering in new clickers I bought online, but they wear off too fast.
- swozey 3y ago
  I mean I use the mice WFH 12+ hours a day for years. I'm on the computer way too much.
- copperx 3y ago
  What clickers are you using as replacements? Good ones should not wear out as fast as the original ones.
pdpi 3y ago
I replaced my first G502 only a few weeks ago after many years of service. The left click was starting to be a wee bit unreliable, but the real reason for replacing it is that, AFAICT, my sweat was slowly but inexorably corroding the metal scroll wheel, and it was at the point where it was really really uncomfortable to scroll. It's been such an indefatigable workhorse that I bought a couple more G502 along the way — one for use on the go with my laptop, one to keep at the office for work.
veidr 3y ago
I used to buy MX Master or whatever every year. We have several people and a bunch of computers in our house, so I bought around 20 or 25 of these "high end" mice. But about half of them died within 15-16 months. And by "died" I mean, 1 click became either 0 (bad) or 2 (much much worse!). None died within the 1-year warranty period, though. So that matches your experience. And the mice are so good I was almost OK with that, but not with more than 1-2 mice. So then I bought a shitload of non-logitech mice, but.. it's hard. Ignoring the awful software and premature mechanical degradation, there really aren't better mice. I ended up with mostly ASUS ROG Chakram (good, but laughable charging flaws) and Razer Basilisk 3 Pro (good, but not good enough for the insane price; costs more than my first car).
- rationalist 3y ago
  > None died within the 1-year warranty period, though. Does the receipt track the serial number?
  - veidr 3y ago
    No, but I typically write the delivery date on the bottom with a permanent marker (Sharpie). I also do this with e.g. camera batteries, vacuum batteries... basically anything that costs more than $50.
    - rationalist 3y ago
      By writing the date on them, they are no longer fungible.
      - veidr 3y ago
        There is actually a way to remove the writing, if you want to bad enough to spend a couple minutes on it.
- chrsw 3y ago
  Razer market themselves as performance peripherals for gamers, not super reliable mice for home or office users' piece-of-mind. Competitive gamers probably aren't too worried about replacing their mice every year or something.

by swozey 3y ago

slondr 3y ago

I used a G700S for nearly ten years, only got rid of it because a decade of human use caused it to get pretty gunked up. I never had a mechanical failure in that whole period.

wlesieutre 3y ago
I had a G700S and it died of button failure. Great mouse, I miss the 4-button thumb layout. Before that was a Deathadder, also button failure. The only mouse I've replaced for any other reason was a Corsair M60 which had its cord chewed off by a friend's rabbit. We soldered it back together but it didn't last. Now on a Razer Basilisk Ultimate which uses some sort of optical click detection, we'll see if that's actually more durable or not. There's still a physical mechanism to produce the clickiness but I don't know if that part is failure prone like the mechanical buttons have been.

rickdeckard 3y ago

Well, from your description alone any damage you experience within one year would fall under legal warranty in most countries, so Logitech would hurt themselves as they would have to replace/repair it. What's more interesting is how well the product works after 3~5 years. I had a few Logitech mice which worked fine, but i.e. had a matte rubber coating which inevitably dissolves and gets sticky after a few years...

randunel 3y ago

> I buy the latest MX, Vertical, and trackball almost every year unless it's super minor updates so maybe I'm just not using one mouse long enough but they've been fantastic. That's exactly why you don't experience issues, your devices don't spend enough time getting clogged with sweat, oil, dry skin and dirt. All of my gamer friends use Logitech to the max of their abilities, and almost all have experienced issues with their products. We're from a poor country, originally, so we only change the gear when it's absolutely needed. Personally, I only recently retired my old MX518 bought in 2005 and I had to rewire it twice in 25 years, the USB cable fractured each time, but the mouse itself was flawless until, 25 years later, the MOUSE3 button stopped working. I like the idea of having repair guides for devices, to fiddle less when self repairing. I'd expect fewer negative reviews once these guides get published.

NikolaNovak 3y ago

>>I buy the latest MX, Vertical, and trackball almost every year Why? My oldest actively used mice in my household are two decades old, variations of Intellimouse. My razer death adder was a luxury / whim purchase and is 5 years old I think. My daily workers are ms skulpt and they're several years old each too. (and let's not go to keyboards, where the original das keyboard and original MS ergonomic hold the fort still :). And my Kensington trackball is at least 20y now and still works as new. I do have a razer Lachesis whose rubber started melting so I just sanded it off and back in service :) I do have a friend who keeps buying mice but he never quite managed to explain why, other than "shiny - want!" (which is totally understandable! :), so I wonder if you have more specific criteria or needs? Am I missing out on something? (I did buy a fancy many button Logitech once but the clutch scroll was such a massive and immediate Nope to me, it still sits in its box in the drawer :-)

swozey 3y ago
Sometimes they come out with really cool updates, like when they first introduced the hyperscroll wheel. I'm still waiting for the vertical and maybe trackball (I forget if this has it or not) to have the hyperscroll wheel. Other years they don't really update anything but the looks, I skip over those. I've had some logitechs for 3+ years that wind up as my travel mice, etc.
- NikolaNovak 3y ago
  I think hyperscroll may be what I'm calling clutch mouse? Sometimes it has clicks,sometimes it freewheels, enabling user controlled freedom until I grab it by the cord and smash it into the wall - that one?. To each their own :-)

cam_l 3y ago

I have had multiple Logitech devices fail on me with double click, battery and mouse wheel issues. But only after a few years or more. And they are one of only a few that do mice for larger hands. The thing that has only recently made me swear off them is their utter hostility to Linux support. Now I don't want their software, but I expect when I buy a mouse I can at least get the hardware working in Linux, but no dice.. So no more Logitech mice.

unity1001 3y ago

> I don't think I've ever had a Logitech mouse die on me Likely you are not using the mouses heavily. I had many die on me. Especially my sweet, sweet G500 - the best mouse ever for people with large hands - actual large hands, that is. I repaired the clicker a few times by soldering in new clickers I bought online, but they wear off too fast.

swozey 3y ago
I mean I use the mice WFH 12+ hours a day for years. I'm on the computer way too much.
copperx 3y ago
What clickers are you using as replacements? Good ones should not wear out as fast as the original ones.

pdpi 3y ago

I replaced my first G502 only a few weeks ago after many years of service. The left click was starting to be a wee bit unreliable, but the real reason for replacing it is that, AFAICT, my sweat was slowly but inexorably corroding the metal scroll wheel, and it was at the point where it was really really uncomfortable to scroll. It's been such an indefatigable workhorse that I bought a couple more G502 along the way — one for use on the go with my laptop, one to keep at the office for work.

veidr 3y ago

I used to buy MX Master or whatever every year. We have several people and a bunch of computers in our house, so I bought around 20 or 25 of these "high end" mice. But about half of them died within 15-16 months. And by "died" I mean, 1 click became either 0 (bad) or 2 (much much worse!). None died within the 1-year warranty period, though. So that matches your experience. And the mice are so good I was almost OK with that, but not with more than 1-2 mice. So then I bought a shitload of non-logitech mice, but.. it's hard. Ignoring the awful software and premature mechanical degradation, there really aren't better mice. I ended up with mostly ASUS ROG Chakram (good, but laughable charging flaws) and Razer Basilisk 3 Pro (good, but not good enough for the insane price; costs more than my first car).

rationalist 3y ago
> None died within the 1-year warranty period, though. Does the receipt track the serial number?
- veidr 3y ago
  No, but I typically write the delivery date on the bottom with a permanent marker (Sharpie). I also do this with e.g. camera batteries, vacuum batteries... basically anything that costs more than $50.
  - rationalist 3y ago
    By writing the date on them, they are no longer fungible.
    - veidr 3y ago
      There is actually a way to remove the writing, if you want to bad enough to spend a couple minutes on it.
chrsw 3y ago
Razer market themselves as performance peripherals for gamers, not super reliable mice for home or office users' piece-of-mind. Competitive gamers probably aren't too worried about replacing their mice every year or something.