3 ms·
I use Spectrum for home internet and they ran a deal for a while where you could as like 15 streaming channels for $15. It wasn't a bad deal to get a few channe
by ssharp 3y ago
I use Spectrum for home internet and they ran a deal for a while where you could as like 15 streaming channels for $15. It wasn't a bad deal to get a few channels for live sports + local news. Eventually, they started adding in more in "fees" for the TV package than the TV package itself costs.
There's no way to cancel online, so I had to call in. I have to give my name and contact information to at least 3 people and wait on hold in between each time I'm passed between different departments / levels of support. By the time I get the person on the phone who can actually cancel my TV service, I've been on the phone for 30 minutes. That's when she told me "you still have 20 days left on this month's plan, if you cancel today, you'll lose access immediately or you can call us back in 20 days to cancel and still enjoy the service".
I'd never heard that one before. I'd assume I'd either 1) get a pro-rated refund if access is cut off today or 2) get access for the time I've already paid for. At that point, it wasn't worth squabbling over $15 or 20 days of access, so I just canceled.
- ezfe 3y agoI switched from Spectrum to T-Mobile 5G and while I still have Spectrum on a $5/month holding plan I'm very much looking forward to cancelling after having a little more time with T-Mobile. It's been solid so far though
- garbagecoder 3y agoI got sportspass.io and have never looked back.
- revicon 3y agoThis is why I don't subscribe to Sirius XM even though it's built into both of my car stereos. They have no way of cancelling online and there's no way I'm playing phone tag with a company to stop them charging my credit card, I'll put it off and forget about it. Every time a Sirius XM sales person calls me I tell them the same thing. Maybe if more people made this a deal breaker for them companies would change.
- brewdad 3y agoI refuse to play their game of $5/mo for new subscribers then it jumps to $20/mo after the trial period. Sure, I could call and threaten to cancel and get another $5/mo period but I'd much rather just pay $10/mo and never have to play those games at all.