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I think the issue is way simpler. I don't think its a backlash against AI as the article makes it out to be. The "My AI" 'user' is pinned to the top of your cha

by Urgo 3y ago

I think the issue is way simpler. I don't think its a backlash against AI as the article makes it out to be. The "My AI" 'user' is pinned to the top of your chat list. You can not remove it. If they simply gave users an option to turn it on or off the problem would be solved.

GaryNumanVevo 3y ago
That's certainly one way to get a high conversion rate
teaearlgraycold 3y ago
Or let it fall down the list naturally as it gets unused as is the default behavior.
- malfist 3y ago
  That is not the default behavior for the AI. It's pinned at the top of your chats. Nothing moves it down, and at least on my phone, you can't get rid of it.
  - exeldapp 3y ago
    I second this. I’ve never used it, talk to friends, and yet it’s still sitting there at the top.
  - teaearlgraycold 3y ago
    That's what I'm saying. It should follow the default behavior of other chats.
  - delecti 3y ago
    I think that was exactly their point. Let the default behavior for everything else also apply to the AI.
rchaud 3y ago
For Snap users, it's a distinction without a difference. All they see is some feature they don't want that contains the label "AI".
- Urgo 3y ago
  Is it though? Browsing through the Android reviews 9 out of 10 that mentioned "AI" were complaining about not being able to remove it or that you need to pay for snapchat+ to remove it. Pretty sure if they either gave an easy option to not have it pinned, or as teaearlgraycold mentioned in another reply, just have it fall down the list naturally there wouldn't be an issue at all.
soylentcola 3y ago
That's what happened to the Bing "AI" button they added to Swiftkey recently. Only using it on my Pixel so I only saw the Play Store reviews alongside a few articles online. But they were pummeled with 1* reviews and a week later...no more Bing icon that I can't remove from my otherwise fine keyboard.
latexr 3y ago
> I don't think its a backlash against AI as the article makes it out to be. That’s not what I understood from the article. They gave several reasons and the first one was the same as yours: > But many Snapchat users aren’t thrilled with My AI, which appeared inside their app without warning or their consent. > To some extent, it’s the chatbot’s placement that’s the cause of concern. > My AI is pinned to the top of users’ Chat feed inside the app and can’t be unpinned, blocked or removed, as other conversations can be.
usrusr 3y ago
They succeeded in reminding people like me that Snapchat exists. I'd call that a massive success that an option like that would have prevented.
tech234a 3y ago
"Snapchat+ subscribers receive early access to new My AI features, and have the ability to unpin or remove My AI from their Chat feed." Also worth noting that as a free user I have been able to remove it from the list that is shown on the web version of Snapchat [1], but that change doesn't carry over to the mobile app. [1]: https://web.snapchat.com/ https://web.snapchat.com/
- lolinder 3y ago
  That's a really funny set of features. "Love My AI? Pay us to get more! Hate it? Pay us to get rid of it!" It implicitly acknowledges that it's a bad feature that people might actually pay to get rid of.
- Mistletoe 3y ago
  This is so dystopian all around.
- tech234a 3y ago
  Whoops I left off the link to the support article that contains that first quote: https://help.snapchat.com/hc/en-us/articles/13387249333780-How-do-I-unpin-or-remove-My-AI-from-my-Chat-feed- https://help.snapchat.com/hc/en-us/articles/13387249333780-H... Also there's a second support article which also currently contains that same quote but used to read: "Only Snapchat+ subscribers can remove My AI from their Chat feed at this time." [1] [1]: https://web.archive.org/web/20230419122413/https://help.snapchat.com/hc/en-us/articles/13387252889364-What-are-the-different-ways-to-remove-My-AI-from-my-Chat-feed- https://web.archive.org/web/20230419122413/https://help.snap...
rurp 3y ago
I think it's both. If people actually found the AI useful they wouldn't all be clamoring for a way to get rid of it. Forcing the feature on users is stupid on Snap's part, but it wouldn't have provoked as bad of a reaction if the feature sucked less. Unfortunately we're about to see a lot more garbage AI features and content forced on users.
SoftTalker 3y ago
I don't want to "interact" with computers. I want to give them commands. I want to interact with people, and I don't want computers to pretend to be people.
- artursapek 3y ago
  The line will blur more and more over time
- hsbauauvhabzb 3y ago
  I especially don’t want to be led to believe in interacting with a human when I’m actually interacting with a computer.

by Urgo 3y ago

GaryNumanVevo 3y ago

That's certainly one way to get a high conversion rate

teaearlgraycold 3y ago

Or let it fall down the list naturally as it gets unused as is the default behavior.

malfist 3y ago
That is not the default behavior for the AI. It's pinned at the top of your chats. Nothing moves it down, and at least on my phone, you can't get rid of it.
- exeldapp 3y ago
  I second this. I’ve never used it, talk to friends, and yet it’s still sitting there at the top.
- teaearlgraycold 3y ago
  That's what I'm saying. It should follow the default behavior of other chats.
- delecti 3y ago
  I think that was exactly their point. Let the default behavior for everything else also apply to the AI.

rchaud 3y ago

For Snap users, it's a distinction without a difference. All they see is some feature they don't want that contains the label "AI".

Urgo 3y ago
Is it though? Browsing through the Android reviews 9 out of 10 that mentioned "AI" were complaining about not being able to remove it or that you need to pay for snapchat+ to remove it. Pretty sure if they either gave an easy option to not have it pinned, or as teaearlgraycold mentioned in another reply, just have it fall down the list naturally there wouldn't be an issue at all.

soylentcola 3y ago

That's what happened to the Bing "AI" button they added to Swiftkey recently. Only using it on my Pixel so I only saw the Play Store reviews alongside a few articles online. But they were pummeled with 1* reviews and a week later...no more Bing icon that I can't remove from my otherwise fine keyboard.

latexr 3y ago

> I don't think its a backlash against AI as the article makes it out to be. That’s not what I understood from the article. They gave several reasons and the first one was the same as yours: > But many Snapchat users aren’t thrilled with My AI, which appeared inside their app without warning or their consent. > To some extent, it’s the chatbot’s placement that’s the cause of concern. > My AI is pinned to the top of users’ Chat feed inside the app and can’t be unpinned, blocked or removed, as other conversations can be.

usrusr 3y ago

They succeeded in reminding people like me that Snapchat exists. I'd call that a massive success that an option like that would have prevented.

tech234a 3y ago

"Snapchat+ subscribers receive early access to new My AI features, and have the ability to unpin or remove My AI from their Chat feed." Also worth noting that as a free user I have been able to remove it from the list that is shown on the web version of Snapchat [1], but that change doesn't carry over to the mobile app. [1]: https://web.snapchat.com/ https://web.snapchat.com/

lolinder 3y ago
That's a really funny set of features. "Love My AI? Pay us to get more! Hate it? Pay us to get rid of it!" It implicitly acknowledges that it's a bad feature that people might actually pay to get rid of.
Mistletoe 3y ago
This is so dystopian all around.
tech234a 3y ago
Whoops I left off the link to the support article that contains that first quote: https://help.snapchat.com/hc/en-us/articles/13387249333780-How-do-I-unpin-or-remove-My-AI-from-my-Chat-feed- https://help.snapchat.com/hc/en-us/articles/13387249333780-H... Also there's a second support article which also currently contains that same quote but used to read: "Only Snapchat+ subscribers can remove My AI from their Chat feed at this time." [1] [1]: https://web.archive.org/web/20230419122413/https://help.snapchat.com/hc/en-us/articles/13387252889364-What-are-the-different-ways-to-remove-My-AI-from-my-Chat-feed- https://web.archive.org/web/20230419122413/https://help.snap...

rurp 3y ago

I think it's both. If people actually found the AI useful they wouldn't all be clamoring for a way to get rid of it. Forcing the feature on users is stupid on Snap's part, but it wouldn't have provoked as bad of a reaction if the feature sucked less. Unfortunately we're about to see a lot more garbage AI features and content forced on users.

SoftTalker 3y ago

I don't want to "interact" with computers. I want to give them commands. I want to interact with people, and I don't want computers to pretend to be people.

artursapek 3y ago
The line will blur more and more over time
hsbauauvhabzb 3y ago
I especially don’t want to be led to believe in interacting with a human when I’m actually interacting with a computer.