6 ms·

I’ve been using Kagi for multiple months and due to advocacy I made few people pay for it too, but I’m completely disheartened by their business model. The who

by xlii 4y ago

I’ve been using Kagi for multiple months and due to advocacy I made few people pay for it too, but I’m completely disheartened by their business model. The whole explanation of the recent “we want to stay afloat” was weird, unexpected (price doubling with my usage, to 20$/mo) and felt untrue (ordinary user doing 30 searches per day?). I felt like it was written by Cut-Me-Own-Throat Dibbler - made sense but also very abstract and shifting responsibility to the customer. In the end I ran stats how many of Kagi results were on spot (i.e. weren’t repeated in other search engines). It was around half, probably ones that I “didn’t pay for”. I was ready to move back to DDG but an acquaintance recommended Brave search to me (which has its own index). I was reluctant to use it due controversial opinions about them. Not only I found it more pleasant to use, but also the results are (in my opinion) slightly better than Kagis. Edit: To provide additional context - I was using Kagi as daily driver, and I make 200-500 searches per day (that includes duplicate queries to other search engines)

ianstormtaylor 4y ago
Not saying you're wrong, but they grandfathered me on the $10/mo plan with the new pricing changes, and that would cover your usage. I think on the new plans 30 searches a day would come out to $13/month. I know it may sound like a lot (and definitely is a lot for some folks), but when I think about it as literally being the window to a huge amount of knowledge I take in, the fact that it's way less than Adobe products, and similar to things like GitHub, Figma, Notion, Airtable, etc. feels pretty reasonable.
- easygenes 4y ago
  I've tried Kagi as primary search for a few months and used DDG as primary for a long time before that. Recently I default to using phind.com. Don't think they'll be able to stay free forever, but as it is the mix of free access to GPT-4 and the focus on being developer-friendly makes it feel much better than alternatives (perplexity.ai being the closest competitor, but not feeling quite right for me).
  - easygenes 4y ago
    For developers, I should also mention Bing Chat seems to be in the lead for asking questions like, "In this <github repo link>, can you tell me what this function does <function name>?" (or insert your own question you might ask another developer about some repo). I suspect this is because Microsoft has already done the chunking/embedding/vector-storage for all of Github and Bing Chat is querying a vector database for info about the repo, whereas the other GPT-search-chat offerings aren't there yet.
  - freediver 4y ago
    Curious can you 'grep the web' with it and how do you handle shopping, image/videos/news/maps types of searches?
  - kkwtflz 4y ago
    > What AI model are you? > ANSWER > I am an AI language model powered by OpenAI's GPT-3.5-turbo. My primary purpose is to understand and generate human-like text based on the input I receive. I can perform various tasks, such as answering questions, providing explanations, and even writing code snippets. Looks like it's not on v4 yet.
    - easygenes 4y ago
      The "Expert" toggle switches it to GPT-4. You can tell by how slow it responds then (note that I've seen it switch over to turbo when you ask followup questions recently).
- OkayPhysicist 4y ago
  It's worth pointing out that the "window to a huge amount of knowledge" feature isn't really what you're paying for. The question isn't "is access to a search engine worth $10 a month to me?" (probably yes), it's "Is the delta in functionality with DDG/Google/Bing/Ask Jeeves worth $10 a month to me?" (maybe). It's a pretty big problem in internet tech, actually. Ad revenue has poisoned the well, creating a situation where it's really, really hard to create a compelling product that isn't based on advertising, because you end up having to compete with "free" alternatives. Thus from a consumer's perspective the cost of the product needs to be in the added functionality over the alternatives, since they see your base functionality's perceived value as $0. It's gotten to a point where I don't think it's fixable at a grassroots level.
ReadCarlBarks 4y ago
I've been using Brave Search as my main search engine for months, and the only issue I have with it is that it takes longer to revisit smaller sites. Depending on your queries, you may stumble upon a bunch of dead links. However, this shouldn't be a problem for most users since results for major sites are constantly updated. Brave Search also allows you to customize your search results with "Goggles". These are plain-text files that you can host on Github or Gitlab and use to boost or remove specific sites from your search results. For example, you could create a Goggle that removes "quora.com" from your results while giving priority to StackExchange sites and Reddit. You could also create another Goggle that shows results only from a predefined set of cooking sites. Finally, multilingual users may find it helpful to create different search shortcuts with the `country=` parameter appended to them. For instance, if you add `&country=fr` to a search URL, you'll get French results.
- scrum-treats 4y ago
  I like Brave Search as well. Goggles are super easy to create and manage. Brave's customizable Search Engines are also a helpful feature to further personalize the search experience.
  - ReadCarlBarks 4y ago
    [flagged]
viraptor 4y ago
> ordinary user doing 30 searches per day? I suspect there's a big difference between an ordinary user and an ordinary Kagi user.
- ezekg 4y ago
  I've been using Kagi for the last year or so. I average about 20 searches per day, including on my mobile after work. Well under my 1k monthly limit. I guess I don't search nearly as much as I thought I did. Still worth the $10/mo to me.
stakhanov 4y ago
> The whole explanation of the recent “we want to stay afloat” was weird I didn't find that weird at all: They were overly optimistic, both on how many people they'd be able to recruit for a paid service, and on the economics of how many searches these people do. I'd be willing to bet that those skew heavily in the direction of power users and knowledge workers using search professionally, so they probably do a lot of searches. I was really surprised when I read my own numbers. In the survey they asked me to fill out, I wrote that I'd expect I'd be doing maybe five searches a day. Turns out the number is actually in the range of 30-70 most days. One data point that seems to support that is that Kagi previously didn't take any outside investment, with the whole thing being bankrolled by the founder who had had a prior successful exit. But at the same time when they announced the pricing, they also announced they'd be willing to take on board small investments from enthusiast users. So it's looking like they really are starting to get worried about money. I also indicated in the survey, that, for a really good search engine, the amount of money I'd be willing to pay would be a multiple of what their actual pricing is now. A good search engine is an investment that could pay phenomenal dividends for me, allowing me to make better decisions for my business by having better information as input. It allows me to waste less time, when searching for solutions to technical problems. It allows me to connect to the right people. So, I don't want to think of search as a commodity, like electricity. I think that, as a knowledge worker, I'm really only ever as good as the search engine I'm using, and I just want to hand somebody a pile of money to make me the Ferrari of search engines so I can have a competitive advantage against all those people still riding the bus. (The bus is full of billboards and paid for by people who never want the bus to reach its destination, so they can keep the passengers' eyeballs focused on the advertising).
- AnonCoward42 4y ago
  > [...] A good search engine is an investment that could pay phenomenal dividends for me, allowing me to make better decisions for my business by having better information as input. [...] It sounds a bit like the use case of ChatGPT/BingAI. Depending on your specific use case it might be the wrong fit - especially if you want to look up PI - however it is excellent as a rubberduck/idea provider.
perihelions 4y ago
- "(price doubling with my usage, to 20$/mo) and felt untrue (ordinary user doing 30 searches per day?)" It's like anti-marketing. Target the paying customers most likely to talk a lot about your product – power users with heavy search workloads – and do stuff that makes them unhappy. And that's you, I guess: I'm reading your comment because you're the sort of person who *would* write HN comments reviewing their new search engine. And now I'm unhappy with it too, by contagion. (30 searches/day is for illiterate gibbons)
- stakhanov 4y ago
  They grandfathered me in, and in their announcement said that they would do that for all their early users. So, I don't quite understand what happened to the parent commenter there. They also made it very clear on that early-days pricing that it was essentially arbitrary as they just had no idea of how the economics of their business would develop, and that they'd need to revisit it. So it really seems unfair to use that as an anchor. They're also being extremely open about everything. Anyone can join their Discord, and there is a channel there about pricing that had been going for months, prior to the change, where people could contribute to discussions and meaningfully get their grievances heard if they had any.
  - xlii 4y ago
    It depends on your usage. With 200 searches/workday (25/hour) - Kagi set as default search engine - I got following options: - Stay at Professional - $10 + $49.5 query cost = $59.5 total (495% price increase) - Use grandfathered - $10 + $37.5 query cost = $47.5 total (375% price increase) - Use Ultimate plan - $25 + $0 query cost = $25 total (150% price increase) With absolutely 0 guarantee ultimate plan will be ultimate. Would I pay for search engine 25$? Of course. Does Kagi delivers 25$ of search quality - no. As I mentioned I did metrics. 50% of the queries had to be moved to other search engines, so Kagi simply didn't deliver.
lelanthran 4y ago
+1 to Brave as an alternative. From the search results I get the impression that they are much more aggressive in weeding out SEO-optimised sites that do nothing but: 1. Force you to signup to see the content (pinterest, I'm looking at you). 2. Copy-n-paste SO threads onto a page that is 90% ads. I expect that ChatGPT written content for sites that are 90% ads will soon make it difficult to determine the useful sites.
pembrook 4y ago
I think this is why advertising will remain the default business model of the mainstream internet and search. HN might possibly be the wealthiest collection of people on the internet. And if we’re complaining about $10-20/month here, there’s certainly no hope for the mass market.
- doubtfulcan 4y ago
  High earning does not necessarily mean wealthy. Rich people in my eyes don't even need to work. People also often gain more money by not spending everything all nilly willy. Someone inheriting a lot of money is more likely to spend it on something superfluous than someone that meticulously grew it over their lifetime.
  - whythre 4y ago
    Saying you aren’t a trust fund baby therefore you aren’t rich is just plain silly.
- karmakurtisaani 4y ago
  Your point is totally valid, but I think the folks over at r/fatfire are probably wealthier than us peasants here.
  - red-iron-pine 4y ago
    you're talking circles in circles, in a venn-diagram sense. probably a non-trivial overlap there with HN users. if you know what an SRE III is, and where those exist, chances are you're in the global 1%, and top 25% of US earners. and yah i get not everyone on HN is STEM, and not all STEM is super-lucrative, but the parent poster is directionally correct.
- vorpalhex 4y ago
  I can't pay $20/month for EVERY site and tool. I'm happy to pay the current $120 I do for Kagi, but that's my upper limit. I do have some web tools I pay $250 a year for, and they are significantly more complicated than kagi. With Kagi's new pricing, I will be paying >$300 a year. That is too much. They aren't THAT much better. That is literally more than my beefy dedicated gaming server in a datacenter!
ezekg 4y ago
> I make 200-500 searches per day That's a lot compared to my modest 20 searches a day on average. So I'd guess you're an outlier, since I do sit within their "30 searches a day" claim. I use Kagi on desktop while working, and on mobile outside of work. I've never hit my 1k searches/mo limit, but was honestly worried I would (and set hard limits to not exceed my limits). I guess I don't search as much as I thought I did. I really like Kagi and think it's well worth the $10/mo. (I'd really like to hear how you're hitting that search volume, if you're open to share? I can't imagine hitting a search engine that many times a day, so I'm quite curious.)
- xlii 4y ago
  I'm also really curious how you manage having 20 searches a day :) An leisure example - I was checking various fidget toys. My ~10 minutes "research" took 15 queries like: "spring toy", "fidget stick", "worry beads", "kendama", "baoding balls" etc. (on topic: infinity cube is quite cool) Another one would be preparing instrument study sheet with around 20 music instrument where I searched both for images & audio (~50 searches) - e.g. "acoustic guitar sound sample" & "acoustic guitar". Those are simple, professionally I sometimes go quite wide to find hook point and then dig from there. 20-40 queries spread across various search engines. I am aware that I'm outlier, yet thinking about usage in this case is a mistake for me.

by xlii 4y ago

ianstormtaylor 4y ago

Not saying you're wrong, but they grandfathered me on the $10/mo plan with the new pricing changes, and that would cover your usage. I think on the new plans 30 searches a day would come out to $13/month. I know it may sound like a lot (and definitely is a lot for some folks), but when I think about it as literally being the window to a huge amount of knowledge I take in, the fact that it's way less than Adobe products, and similar to things like GitHub, Figma, Notion, Airtable, etc. feels pretty reasonable.

easygenes 4y ago
I've tried Kagi as primary search for a few months and used DDG as primary for a long time before that. Recently I default to using phind.com. Don't think they'll be able to stay free forever, but as it is the mix of free access to GPT-4 and the focus on being developer-friendly makes it feel much better than alternatives (perplexity.ai being the closest competitor, but not feeling quite right for me).
- easygenes 4y ago
  For developers, I should also mention Bing Chat seems to be in the lead for asking questions like, "In this <github repo link>, can you tell me what this function does <function name>?" (or insert your own question you might ask another developer about some repo). I suspect this is because Microsoft has already done the chunking/embedding/vector-storage for all of Github and Bing Chat is querying a vector database for info about the repo, whereas the other GPT-search-chat offerings aren't there yet.
- freediver 4y ago
  Curious can you 'grep the web' with it and how do you handle shopping, image/videos/news/maps types of searches?
- kkwtflz 4y ago
  > What AI model are you? > ANSWER > I am an AI language model powered by OpenAI's GPT-3.5-turbo. My primary purpose is to understand and generate human-like text based on the input I receive. I can perform various tasks, such as answering questions, providing explanations, and even writing code snippets. Looks like it's not on v4 yet.
  - easygenes 4y ago
    The "Expert" toggle switches it to GPT-4. You can tell by how slow it responds then (note that I've seen it switch over to turbo when you ask followup questions recently).
OkayPhysicist 4y ago
It's worth pointing out that the "window to a huge amount of knowledge" feature isn't really what you're paying for. The question isn't "is access to a search engine worth $10 a month to me?" (probably yes), it's "Is the delta in functionality with DDG/Google/Bing/Ask Jeeves worth $10 a month to me?" (maybe). It's a pretty big problem in internet tech, actually. Ad revenue has poisoned the well, creating a situation where it's really, really hard to create a compelling product that isn't based on advertising, because you end up having to compete with "free" alternatives. Thus from a consumer's perspective the cost of the product needs to be in the added functionality over the alternatives, since they see your base functionality's perceived value as $0. It's gotten to a point where I don't think it's fixable at a grassroots level.

ReadCarlBarks 4y ago

I've been using Brave Search as my main search engine for months, and the only issue I have with it is that it takes longer to revisit smaller sites. Depending on your queries, you may stumble upon a bunch of dead links. However, this shouldn't be a problem for most users since results for major sites are constantly updated. Brave Search also allows you to customize your search results with "Goggles". These are plain-text files that you can host on Github or Gitlab and use to boost or remove specific sites from your search results. For example, you could create a Goggle that removes "quora.com" from your results while giving priority to StackExchange sites and Reddit. You could also create another Goggle that shows results only from a predefined set of cooking sites. Finally, multilingual users may find it helpful to create different search shortcuts with the `country=` parameter appended to them. For instance, if you add `&country=fr` to a search URL, you'll get French results.

scrum-treats 4y ago
I like Brave Search as well. Goggles are super easy to create and manage. Brave's customizable Search Engines are also a helpful feature to further personalize the search experience.
- ReadCarlBarks 4y ago
  [flagged]

viraptor 4y ago

> ordinary user doing 30 searches per day? I suspect there's a big difference between an ordinary user and an ordinary Kagi user.

ezekg 4y ago
I've been using Kagi for the last year or so. I average about 20 searches per day, including on my mobile after work. Well under my 1k monthly limit. I guess I don't search nearly as much as I thought I did. Still worth the $10/mo to me.

stakhanov 4y ago

> The whole explanation of the recent “we want to stay afloat” was weird I didn't find that weird at all: They were overly optimistic, both on how many people they'd be able to recruit for a paid service, and on the economics of how many searches these people do. I'd be willing to bet that those skew heavily in the direction of power users and knowledge workers using search professionally, so they probably do a lot of searches. I was really surprised when I read my own numbers. In the survey they asked me to fill out, I wrote that I'd expect I'd be doing maybe five searches a day. Turns out the number is actually in the range of 30-70 most days. One data point that seems to support that is that Kagi previously didn't take any outside investment, with the whole thing being bankrolled by the founder who had had a prior successful exit. But at the same time when they announced the pricing, they also announced they'd be willing to take on board small investments from enthusiast users. So it's looking like they really are starting to get worried about money. I also indicated in the survey, that, for a really good search engine, the amount of money I'd be willing to pay would be a multiple of what their actual pricing is now. A good search engine is an investment that could pay phenomenal dividends for me, allowing me to make better decisions for my business by having better information as input. It allows me to waste less time, when searching for solutions to technical problems. It allows me to connect to the right people. So, I don't want to think of search as a commodity, like electricity. I think that, as a knowledge worker, I'm really only ever as good as the search engine I'm using, and I just want to hand somebody a pile of money to make me the Ferrari of search engines so I can have a competitive advantage against all those people still riding the bus. (The bus is full of billboards and paid for by people who never want the bus to reach its destination, so they can keep the passengers' eyeballs focused on the advertising).

AnonCoward42 4y ago
> [...] A good search engine is an investment that could pay phenomenal dividends for me, allowing me to make better decisions for my business by having better information as input. [...] It sounds a bit like the use case of ChatGPT/BingAI. Depending on your specific use case it might be the wrong fit - especially if you want to look up PI - however it is excellent as a rubberduck/idea provider.

perihelions 4y ago

- "(price doubling with my usage, to 20$/mo) and felt untrue (ordinary user doing 30 searches per day?)" It's like anti-marketing. Target the paying customers most likely to talk a lot about your product – power users with heavy search workloads – and do stuff that makes them unhappy. And that's you, I guess: I'm reading your comment because you're the sort of person who *would* write HN comments reviewing their new search engine. And now I'm unhappy with it too, by contagion. (30 searches/day is for illiterate gibbons)

stakhanov 4y ago
They grandfathered me in, and in their announcement said that they would do that for all their early users. So, I don't quite understand what happened to the parent commenter there. They also made it very clear on that early-days pricing that it was essentially arbitrary as they just had no idea of how the economics of their business would develop, and that they'd need to revisit it. So it really seems unfair to use that as an anchor. They're also being extremely open about everything. Anyone can join their Discord, and there is a channel there about pricing that had been going for months, prior to the change, where people could contribute to discussions and meaningfully get their grievances heard if they had any.
- xlii 4y ago
  It depends on your usage. With 200 searches/workday (25/hour) - Kagi set as default search engine - I got following options: - Stay at Professional - $10 + $49.5 query cost = $59.5 total (495% price increase) - Use grandfathered - $10 + $37.5 query cost = $47.5 total (375% price increase) - Use Ultimate plan - $25 + $0 query cost = $25 total (150% price increase) With absolutely 0 guarantee ultimate plan will be ultimate. Would I pay for search engine 25$? Of course. Does Kagi delivers 25$ of search quality - no. As I mentioned I did metrics. 50% of the queries had to be moved to other search engines, so Kagi simply didn't deliver.

lelanthran 4y ago

+1 to Brave as an alternative. From the search results I get the impression that they are much more aggressive in weeding out SEO-optimised sites that do nothing but: 1. Force you to signup to see the content (pinterest, I'm looking at you). 2. Copy-n-paste SO threads onto a page that is 90% ads. I expect that ChatGPT written content for sites that are 90% ads will soon make it difficult to determine the useful sites.

pembrook 4y ago

I think this is why advertising will remain the default business model of the mainstream internet and search. HN might possibly be the wealthiest collection of people on the internet. And if we’re complaining about $10-20/month here, there’s certainly no hope for the mass market.

doubtfulcan 4y ago
High earning does not necessarily mean wealthy. Rich people in my eyes don't even need to work. People also often gain more money by not spending everything all nilly willy. Someone inheriting a lot of money is more likely to spend it on something superfluous than someone that meticulously grew it over their lifetime.
- whythre 4y ago
  Saying you aren’t a trust fund baby therefore you aren’t rich is just plain silly.
karmakurtisaani 4y ago
Your point is totally valid, but I think the folks over at r/fatfire are probably wealthier than us peasants here.
- red-iron-pine 4y ago
  you're talking circles in circles, in a venn-diagram sense. probably a non-trivial overlap there with HN users. if you know what an SRE III is, and where those exist, chances are you're in the global 1%, and top 25% of US earners. and yah i get not everyone on HN is STEM, and not all STEM is super-lucrative, but the parent poster is directionally correct.
vorpalhex 4y ago
I can't pay $20/month for EVERY site and tool. I'm happy to pay the current $120 I do for Kagi, but that's my upper limit. I do have some web tools I pay $250 a year for, and they are significantly more complicated than kagi. With Kagi's new pricing, I will be paying >$300 a year. That is too much. They aren't THAT much better. That is literally more than my beefy dedicated gaming server in a datacenter!

ezekg 4y ago

> I make 200-500 searches per day That's a lot compared to my modest 20 searches a day on average. So I'd guess you're an outlier, since I do sit within their "30 searches a day" claim. I use Kagi on desktop while working, and on mobile outside of work. I've never hit my 1k searches/mo limit, but was honestly worried I would (and set hard limits to not exceed my limits). I guess I don't search as much as I thought I did. I really like Kagi and think it's well worth the $10/mo. (I'd really like to hear how you're hitting that search volume, if you're open to share? I can't imagine hitting a search engine that many times a day, so I'm quite curious.)

xlii 4y ago
I'm also really curious how you manage having 20 searches a day :) An leisure example - I was checking various fidget toys. My ~10 minutes "research" took 15 queries like: "spring toy", "fidget stick", "worry beads", "kendama", "baoding balls" etc. (on topic: infinity cube is quite cool) Another one would be preparing instrument study sheet with around 20 music instrument where I searched both for images & audio (~50 searches) - e.g. "acoustic guitar sound sample" & "acoustic guitar". Those are simple, professionally I sometimes go quite wide to find hook point and then dig from there. 20-40 queries spread across various search engines. I am aware that I'm outlier, yet thinking about usage in this case is a mistake for me.