4 ms·
> Why hire a customer service department when you can just point your customers at an AI? Because AI doesn’t work and your clients get extremely poor support?
by atmosx 4y ago
> Why hire a customer service department when you can just point your customers at an AI?
Because AI doesn’t work and your clients get extremely poor support?
I try to avoid companies that don’t have humans in support like the plague.
- retrocryptid 4y agoI was surprised to learn recently that eBay doesn't have a human support organization anymore. That greatly reduces the likelihood I'll look for old computers there...