That is exactly the problem, though. If you are planet scale, you don't get away with "we did an oopsie-whoopsie". At a certain point trying to downplay impact

That is exactly the problem, though. If you are planet scale, you don't get away with "we did an oopsie-whoopsie". At a certain point trying to downplay impact becomes insulting, especially when this issue has been around for nearly two months and they are only backpedaling due to bad PR.