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> This language really infers that they still don't understand why there was such a loud outcry and bad press. Well, you infer that, but I'm not sure the langu
by jwestbury 4y ago
> This language really infers that they still don't understand why there was such a loud outcry and bad press.
Well, you infer that, but I'm not sure the language implies that. It's standard corporate speak trying to downplay impact, nothing else.
- deleted 4y ago[deleted]
- quitit 4y agoIf they understood the problem, they'd realise that there is value in addressing it head on. This is representative of Google's larger problem in the industry: users are skittish to uptake and rely on Google's new products because of their established behaviour of making arbitrary changes without consulting the market. I suspect the reason why this resonated so well is because it was too familiar with user frustration. Today it's drive, tomorrow it's something you rely upon.
- crote 4y agoThat is exactly the problem, though. If you are planet scale, you don't get away with "we did an oopsie-whoopsie". At a certain point trying to downplay impact becomes insulting, especially when this issue has been around for nearly two months and they are only backpedaling due to bad PR.