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I agree it's a good example – if not great. But considering OpenAI itself is as closed source as can be, mentioning open-source software as the cause of their o
by abujazar 4y ago
I agree it's a good example – if not great. But considering OpenAI itself is as closed source as can be, mentioning open-source software as the cause of their outage in the very first line of their statement seems somewhat out of place. I don't think it's a coincidence that the open-source comes in the opening line while the acknowledgement to the Redis team is at the very end. Many outside of software engineering might read this as «open source caused OpenAI to crash».
- random_cynic 4y agoIronically, this sort of insane takes everywhere on the thread is causing more harm towards the image of open-source developers than OpenAI or anyone could ever do with their press release. It's important to mention whatever open-source library caused a bug because that could be happening in many other applications that are using it. That's basically one of the main points of open-source.
- Angostura 4y agoWhat would your opening sentence have been? It’s a great opening sentence. Short, factual explanatory. You would have to be hypersensitive to object. As far as I can see, the whole thing is a reaction to OpenAI not being sufficiently open - which is a fine argument to have with them, but shouldn’t cloud judgement on the quality of this write-up
- __del__ 4y agoi'm not the person you replied to, but i'm guessing maybe they'd have preferred: "We took ChatGPT offline earlier this week due to a bug in an external library which allowed some users to see titles from another active user’s chat history."
- Angostura 4y agoThanks for that reply - yeh, that's a reasonable alternative.
- mvkel 4y agoBut the bug resided in an open source library, not their own code. What else could they say? Bugs will always exist whether you have a QA dept or not.