3 ms·
I see this site being used heavily for phone support, and in that case your method - although perfect for email - won't hold up. What'd be great is a a-z0-9 un
by ecaron 15y ago
I see this site being used heavily for phone support, and in that case your method - although perfect for email - won't hold up.
What'd be great is a a-z0-9 unique code that's presented on each load. Then the user would only need to read me that code, I could go to the site and enter that, and immediately see all the details that were stored for that user.
- pbhjpbhj 15y agoYou can send a URL by text, you can view email on your phone - not sure how the method fails for phone support? I think the parent to your comment has it right; getting a transcription of an arbitrary long alphanum code right over the phone can be tedious.