I'm on a forum that's supposed to be the opposite of toxic social media and it's tearing itself apart right now. Actually, two forums are, and one of them is ju

I'm on a forum that's supposed to be the opposite of toxic social media and it's tearing itself apart right now. Actually, two forums are, and one of them is just a place to politely get some software help. People are having trouble discerning individuals in the collective activity, which leads to angry/snippy posts about what the site itself believes and is doing, which leads to individuals who don't ascribe to that, or see something different in the shadow, fighting with them, which leads to genuine acrimony and enmity between individuals, and so on. And these groups are almost entirely composed of people who hate social media and think Instagram/Twitter/Tiktok is destroying society! It's very hard to productively discuss and troubleshoot, and even the best advice (less Internet for awhile) sounds like a personal attack.