My story about being nice: Once sent in a complaint that wasn't really a complaint, more of an FYI that one of their things was broken. Lo and behold, a few mo

My story about being nice: Once sent in a complaint that wasn't really a complaint, more of an FYI that one of their things was broken. Lo and behold, a few months later, I get an apologetic email with a $300 credit. It was obvious they didn't even read my complaint, and therefore won't fix it, but I'll take the $300. And no, they didn't cause me anywhere near $300 in harm by any measure.