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I've had mostly very positive experience with chat support. It's always what I look for first.
by tootie 4y ago
I've had mostly very positive experience with chat support. It's always what I look for first.
- brutal_chaos_ 4y agoSame, though on spotty net, chat may not work or may not work well. Email is great when traveling.
- lxgr 4y agoFor me, it's been mostly nightmares. I will say though that chat via a third-party messenger (e.g. WhatsApp, iMessage etc.) is significantly less frustrating than in-app or web chat, which frequently times out ("please respond within 30 seconds or we will consider your issue resolved" after having me wait for 15 minutes for an agent etc).