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Compared to the recent apology from Fly.io [1], Docker's corporate apology is terrible. Fly's was open about the struggles they faced and how they feel about it
by hectormalot 4y ago
Compared to the recent apology from Fly.io [1], Docker's corporate apology is terrible. Fly's was open about the struggles they faced and how they feel about it, empathetic to their customers, and come across as genuine (also reinforced by mrkurt's active follow up both in their community, as wel as here on HN).
Docker's on the other hand is none of that, and full of corporate PR red flags:
- "This only impacted less than 2% of our users" signals that they're not really sorry. It tells me they see this as a 'loud minority' problem
- "This does not affect [list of 6 other types of subscriptions]" -> signals the post is partially being used to promote the other subscriptions. Reinforced by the "what are the benefits of a Docker subscription" at the bottom.
- It's still unclear (to me) what is the actual implication for some of the non-official open source projects here. On the one hand they say: "Public images will only disappear if the maintainer decides to proactively delete it from Docker Hub". Further down they mention "we will defer any organization suspension or deletion while the DSOS application is under review". Clearly they do intent to suspend organisations, but maybe let old images remain? Then the problem remains, as it prevents future updates.
Despite what it tries to say in words, (for me) this post just reinforces the initial signal of both not understanding and not caring about the open source usage.
[1]: https://news.ycombinator.com/item?id=35044516 https://news.ycombinator.com/item?id=35044516
- MBCook 4y ago> It tells me they see this as a 'loud minority' problem I don’t think that’s what it is. I think it’s minimizing. Don’t worry, it’s only 2%. The problem is that’s 2% directly. If my organization has a Docker license, we’re not effected because we’re commercial. But that’s not true is it? If we use Docker there is a very good chance that we use or base some of our images on open source images. We’re effected indirectly. I admit it’s probably not possible to measure, maybe even estimate. But the total number of organizations this change will be a problem for us way more than 2%. And they don’t want to admit it.