3 ms·
Where will you be building these? I think in this case it makes sense to sell units, and also generate feedback about the product as early as possible So you'
by joezydeco 4y ago
Where will you be building these?
I think in this case it makes sense to sell units, and also generate feedback about the product as early as possible
So you're going to use end customers as your test base? That's pretty gutsy. Especially when they're shelling out $10K and ripping out their existing (and working) HVAC system to do this. Don't use the car analogy here, there's no backup if it doesn't work.
Unless you predict 100% flawless execution and satisfaction on that aspect, you're going to get screwed. Your customers, more so. A few fucked up installations, or performance below expectations, and it's over.
- cmui 4y agoDefinitely agree that a good customer experience is key here. We're not shipping half baked hardware to end customers. That's what engineering development (alpha build, design validation build, production validation build, home pilot) is for. After all that happens, then customers can an install (and one that's well designed and tested).
- joezydeco 4y agoI guess your definition of "feedback" is different than mine. Maybe that's a Tesla thing.
- freedude 4y ago"We're not shipping half baked hardware to end customers. That's what engineering development (alpha build, design validation build, production validation build, home pilot) is for." I can appreciate that. I am sure you will also agree a single part of a complex system can render it inoperable. When I consider the consequences, at 15° F (which is about the yearly low in my part of the US), of a failed part then I consider what that means to my wife and children and the value of the experimental but proven design becomes much less.