2 ms·
It's odd to me that Apple has never offered a 24h turnaround (or cross ship) higher tier support package. This was a hold up for businesses using Apple machines
by matwood 4y ago
It's odd to me that Apple has never offered a 24h turnaround (or cross ship) higher tier support package. This was a hold up for businesses using Apple machines for a long time. I guess enough employees started requesting Apple machines eventually getting businesses to offer them anyway.
- nobaddays 4y agoThey offer “express replacements” with applecare, I did it for my broken ipad. They overnighted me a new one and I sent the old one back to them in the included box/label.
- culturestate 4y ago> It's odd to me that Apple has never offered a 24h turnaround (or cross ship) higher tier support package. They used to have an even more exotic AppleCare tier than that for Xserve customers - onsite hardware support within 4 hours if you had a problem during the business day. I don’t remember exactly how much it cost but I want to say it was less than $500. Remarkably, the old product page for it is still up on B&H: https://www.bhphotovideo.com/c/product/283804-REG/Apple_M8927LL_B_Applecare_Premium_Support_for.html https://www.bhphotovideo.com/c/product/283804-REG/Apple_M892...
- Symbiote 4y agoIn relevant countries / locations, that's a fairly standard option from Dell, HP etc for servers.
- piperswe 4y agoAppleCare+ does cross-ship in many situations