5 ms·

I've had three XPS's in the past few years, one of them the mouse didn't work out the box, the second one started having fan issues after one year, and this cur

I've had three XPS's in the past few years, one of them the mouse didn't work out the box, the second one started having fan issues after one year, and this current one just freezes randomly for no reason. It sucks because Dell used to be awesome. My dad is still using a 10 year old XPS.

api 4y ago
Apple took the high end, pushing all other PC makers down market. Gamers are an exception but hard core gamers often do their own builds or go with gaming brands.
blakblakarak 4y ago
We get issued Dells at work - I've been there five years and had to send back 4 machines for various issues ranging from persistent BSODs, intermitten freezes to GPU problems. I currently have an I7 / 64gb XPS workstation and it's noticably slower than my personal MBA M1....
- staticautomatic 4y ago
  The grass isn’t much greener. I’ve gone through a number of Lenovo X1s.
  - red-iron-pine 4y ago
    HP still sucks, too
a2tech 4y ago
I got in a shipment of 10 Dell Latitude laptops for work recently. Every. Single. One. had to be shipped back for repair due to video issues within the first week of being deployed.
ritzaco 4y ago
This is what finally drove me to switch to mac. Had three XPSs which were all defective *on arrival* (two with defective touch pad, one with a defective display cable). After sending the third one back I bought a macbook pro and have used them ever since.
whalesalad 4y ago
The first civilian Dell I ever bought, maybe 12 years ago, was dead on arrival. Wouldn’t even attempt to post. That being said I’ve had 4-5 of their Poweredge servers and like/trust Dell’s enterprise gear a lot.
wyldfire 4y ago
I don't doubt that everyone else in this thread has had reliability problems. But as a counterpoint, I'm on my third xps13 laptop and all three have worked really well. Maybe I just got lucky.
- pnutjam 4y ago
  I have an xps 15 and it's works great with KDE Neon. I usually go for Lattitudes when I'm buying, but this is what the company sent me.
- hilbert42 4y ago
  Only hour ago I was looking at the specs of a xps 13 to replace a low-end Latitude 5280 from 2017 only to find that its connectivity to the outside world is horrible/totally inadequate. The old Latitude 5280 is far better equipped. There's no USB-A let alone a 15-pin VGA socket that I use regularly. To quote part of the spec: 'USB-C to USB-A 3.0 adapter (included in the box) USB-C to 3.5mm headset adapter (included in the box)' How the hell do you actually use it? You can't even plug in a standard USB-A thumb drive without an adapter—an item that's easily lost when traveling about. Same goes for the 3.5mm audio connector. Has Apple planted a Trojan horse inside Dell? It seems like it. This has to be some kind of joke. If Dell thinks it can sell laptops that aren't very flexible to use—especially high end models—then it's little wonder people aren't buying them. What's gone wrong with these PC companies that they are so far behind? For instance, it's only now that OLED screens have hit the laptop market and only then on high end devices—that's years after TVs and smartphones had them. If companies like Dell don't supply us with what we want then we'll go elsewhere.
  - wyldfire 4y ago
    > a 15-pin VGA socket that I use regularly I'm very relieved that the XPS13 series does not include a VGA header. That would have been a huge design error on their part. This particular need of yours does not match the market need. > There's no USB-A ... 'USB-C to USB-A 3.0 adapter (included in the box) I will agree that this is occasionally inconvenient. I don't have as many USB-A devices anymore but when I need to plug one in, it's a bummer to have to go get the dongle. I suppose there may be challenges finding room for a USB-A port while trying to make the device thin and tapered. > Has Apple planted a Trojan horse inside Dell? It seems like it. I don't think it's a trojan horse -- but Dell has followed Apple's lead here in ditching USB-A.
switch007 4y ago
Our IT guys called them eXtreme Pieces of Sh*t. I had a 9360 a few years ago and it lived up to their nickname.
sebzim4500 4y ago
I have an XPS 15 with thermal and sleep issues. Does anyone make a decent windows laptop? I'm hoping my current one will last until asahi linux is more usable and then I'll buy an M1 mac.
- peanuty1 4y ago
  I'm in love with my LG gram 17. It has a 17 inch screen and weighs less than 3lbs. You can configure the 2023 model with a RTX 3050 too.
- sofixa 4y ago
  > Does anyone make a decent windows laptop? Asus - they have lots of product lines to choose from, from cheap (and therefore not great) to gems such as the ROG Zephyrus line. I have an old UX303 that is still going strong after 7 years of use, a just updated to a ROG Zephyrus G14 2022, and i really like it. Similar dimensions (slightly thicker) and weight to my work issued M1 MBP, works flawlessly and is a pretty good gaming machine (of course being loud in the process, but silent for everything else).
- hilbert42 4y ago
  "Does anyone make a decent windows laptop?" I doubt it, I've been looking for ages and they all have stupid limitations that could be easily fixed such as insufficient ports—see my earlier reply to wyldfire. When or if you find one then please let us know.

api 4y ago

Apple took the high end, pushing all other PC makers down market. Gamers are an exception but hard core gamers often do their own builds or go with gaming brands.

blakblakarak 4y ago

We get issued Dells at work - I've been there five years and had to send back 4 machines for various issues ranging from persistent BSODs, intermitten freezes to GPU problems. I currently have an I7 / 64gb XPS workstation and it's noticably slower than my personal MBA M1....

staticautomatic 4y ago
The grass isn’t much greener. I’ve gone through a number of Lenovo X1s.
- red-iron-pine 4y ago
  HP still sucks, too

a2tech 4y ago

I got in a shipment of 10 Dell Latitude laptops for work recently. Every. Single. One. had to be shipped back for repair due to video issues within the first week of being deployed.

ritzaco 4y ago

This is what finally drove me to switch to mac. Had three XPSs which were all defective *on arrival* (two with defective touch pad, one with a defective display cable). After sending the third one back I bought a macbook pro and have used them ever since.

whalesalad 4y ago

The first civilian Dell I ever bought, maybe 12 years ago, was dead on arrival. Wouldn’t even attempt to post. That being said I’ve had 4-5 of their Poweredge servers and like/trust Dell’s enterprise gear a lot.

wyldfire 4y ago

I don't doubt that everyone else in this thread has had reliability problems. But as a counterpoint, I'm on my third xps13 laptop and all three have worked really well. Maybe I just got lucky.

pnutjam 4y ago
I have an xps 15 and it's works great with KDE Neon. I usually go for Lattitudes when I'm buying, but this is what the company sent me.
hilbert42 4y ago
Only hour ago I was looking at the specs of a xps 13 to replace a low-end Latitude 5280 from 2017 only to find that its connectivity to the outside world is horrible/totally inadequate. The old Latitude 5280 is far better equipped. There's no USB-A let alone a 15-pin VGA socket that I use regularly. To quote part of the spec: 'USB-C to USB-A 3.0 adapter (included in the box) USB-C to 3.5mm headset adapter (included in the box)' How the hell do you actually use it? You can't even plug in a standard USB-A thumb drive without an adapter—an item that's easily lost when traveling about. Same goes for the 3.5mm audio connector. Has Apple planted a Trojan horse inside Dell? It seems like it. This has to be some kind of joke. If Dell thinks it can sell laptops that aren't very flexible to use—especially high end models—then it's little wonder people aren't buying them. What's gone wrong with these PC companies that they are so far behind? For instance, it's only now that OLED screens have hit the laptop market and only then on high end devices—that's years after TVs and smartphones had them. If companies like Dell don't supply us with what we want then we'll go elsewhere.
- wyldfire 4y ago
  > a 15-pin VGA socket that I use regularly I'm very relieved that the XPS13 series does not include a VGA header. That would have been a huge design error on their part. This particular need of yours does not match the market need. > There's no USB-A ... 'USB-C to USB-A 3.0 adapter (included in the box) I will agree that this is occasionally inconvenient. I don't have as many USB-A devices anymore but when I need to plug one in, it's a bummer to have to go get the dongle. I suppose there may be challenges finding room for a USB-A port while trying to make the device thin and tapered. > Has Apple planted a Trojan horse inside Dell? It seems like it. I don't think it's a trojan horse -- but Dell has followed Apple's lead here in ditching USB-A.

switch007 4y ago

Our IT guys called them eXtreme Pieces of Sh*t. I had a 9360 a few years ago and it lived up to their nickname.

sebzim4500 4y ago

I have an XPS 15 with thermal and sleep issues. Does anyone make a decent windows laptop? I'm hoping my current one will last until asahi linux is more usable and then I'll buy an M1 mac.

peanuty1 4y ago
I'm in love with my LG gram 17. It has a 17 inch screen and weighs less than 3lbs. You can configure the 2023 model with a RTX 3050 too.
sofixa 4y ago
> Does anyone make a decent windows laptop? Asus - they have lots of product lines to choose from, from cheap (and therefore not great) to gems such as the ROG Zephyrus line. I have an old UX303 that is still going strong after 7 years of use, a just updated to a ROG Zephyrus G14 2022, and i really like it. Similar dimensions (slightly thicker) and weight to my work issued M1 MBP, works flawlessly and is a pretty good gaming machine (of course being loud in the process, but silent for everything else).
hilbert42 4y ago
"Does anyone make a decent windows laptop?" I doubt it, I've been looking for ages and they all have stupid limitations that could be easily fixed such as insufficient ports—see my earlier reply to wyldfire. When or if you find one then please let us know.