4 ms·
Amazing this book is from 2003 - very prescient.
by jph00 4y ago
Amazing this book is from 2003 - very prescient.
- naruhodo 4y ago> Version 4.0 of Manna was also the first version to enforce average task times, and that was even worse. Manna would ask you to clean the restrooms. But now Manna had industry-average times for restroom cleaning stored in the software, as well as “target times”. If it took you too long to mop the floor or clean the sinks, Manna would say to you, “lagging”. When you said, “OK” to mark task completion for Manna, Manna would say, “Your time was 4 minutes 10 seconds. Industry average time is 3 minutes 30 seconds. Please focus on each task.” Anyone who lagged consistently was fired. Feels like Amazon took some inspiration from that.
- chii 4y agoai and neural networks aren't needed for this sort of work metric monitoring. You'd have found this in factories decades ago. The situation that is described in Manna is merely something that would occur under complete free market capitalism, and assumes that people would not change or adapt to meet the challenges of automation.