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They could have scanned the beeping AirTag with a compatible device, which would have at least identified the owner - and likely matched a phone number to a res
by altairprime 4y ago
They could have scanned the beeping AirTag with a compatible device, which would have at least identified the owner - and likely matched a phone number to a reservation ticket.
They certainly do not want to do so, but the capability existed and they declined to exercise it.
- RegnisGnaw 4y agoSo you need to get Apple agree to this?
- ezfe 4y agoApple doesn't need to do anything, AirTags broadcast an NFC link that provides contact info if the owner puts it in lost mode.
- altairprime 4y agoNo, that would be horrendously inefficient. Once the owner’s put it in Lost Mode, which all of those beeping bags were in, then you just visit the link it gives you when you scan it (it can do NFC, it doesn’t even require an Apple device) and the owner’s contact information is shown. The airline’s behavior instead resembles: “We couldn’t see any contact information in the outside and maybe we checked a zipper pocket for a piece of paper but ultimately we would rather give up and pay you a lost bag fee, than have to employ a human being to put more than thirty seconds of effort into each bag.”