3 ms·

Their issue wasn't encryption, it was that they didn't have backups (of the data and/or encryption key). Data without backups is already lost, you just don't kn

• Shared404 4y ago
  That doesn't help me when J. Random user comes for help. If people are doing things right, everything should be encrypted. "Average users" don't do things right. I hate saying it, but experience has played this out for me time and time again.
  • _Algernon_ 4y ago
    Point is that even without encryption they had a ticking time bomb on their hands. They would have shown up with the exact same problem, just later. Instead of discouraging encryption, use it as a way to encourage backups in the future.
    • Shared404 4y ago
      You knowthat, and I know that. But I think you're overestimating the capabilities of an average user. I'd be comfortable guess 60%+ of users don't know how to manually copy files to an external drive with any sort of reliability. ETA: Unless you're willing to spend three or four hours a user teaching them, forever become their personal IT service, and recognize that there's _still_ a non-neglible chance they copy the wrong thing, it's not always worth it.
• ikiris 4y ago
  If their drive had been encrypted, their problem would have been encryption...