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I've been using Neeva for about a year now, and this is the feature that might get me to abandon them. The AI returns blatantly wrong results for fairly obvious

I've been using Neeva for about a year now, and this is the feature that might get me to abandon them. The AI returns blatantly wrong results for fairly obvious search prompts. Q: new york california distance A: The distance between New York and California is 3,928 kilometers (2,441 miles). The driving distance is 2,866 miles (4,612 kilometers). The road distance is 269.5 miles. Q: fed interest rate A: The current Fed Funds Rate range is 0.75% - 1%. This is the result of a 50-basis-point rate hike at the Fed’s final 2022 meeting in December. This is the most significant fed rate hike over 17 years. The Fed's rate-setting committee hiked its benchmark rate by 0.5 percentage point on Wednesday, lifting its target rate into a range between 4.25% and 4.5%. The Federal Reserve System is the central banking system of the United States of America. This is all made worse by the fact that the AI results are presented with a distracting and pointless animation.

sam_goody 4y ago
You've intrigued me - what are the blatantly correct answers, and how do you know that these are wrong? I did a search on DDG for "new york california distance". The first result, https://www.distancefromto.net/distance-from-new-york-to-california https://www.distancefromto.net/distance-from-new-york-to-cal... has no "road distance", but claims the distance by plane is 2,441 miles. The second result, https://www.rome2rio.com/s/New-York/California https://www.rome2rio.com/s/New-York/California has no plane or car metrics but claims the distance by bus is 4733 km. Considering that the bus detours through Philly, Denver, Las Vegas, etc, the number you gave of 4.6K seems reasonable. The third result, https://www.distance.to/California/New-york https://www.distance.to/California/New-york matches both numbers Neeva gave.
fnbr 4y ago
this is why I don’t think google is threatened by LLMs. 1) this doesn’t do links, and 2) it has accuracy issues. I don’t understand the hysteria about how google will be replaced by ChatGPT.
- boloust 4y ago
  NeevaAI does provide source links.
- lynx23 4y ago
  Not having links can be considered a feature, depending on what kind of front end you are using. When using Siri or Alexa, I typiccally want an answer, and not a quote from a page which would need further interaction, or a link to a page which requires me to actually read the content myself. In these cases, I'd much rather prefer a system like ChatGPT give an answer directly. Is going to take a long time till Google is obsolete, esp. because a sizeable amount of people will still want to get links. But in a voice query situation, I'd actually prefer if I didn't have to interact with HTML at all.
  - moonchrome 4y ago
    How often do you actually use voice query ? The only thing I use Siri is switching music when I'm driving and even that is like 80/20 to understand me correctly. What's the use case anyway ? Fact checking someone in a conversation ? Doesn't sound like something I'd pay for.
    - lynx23 4y ago
      You're mixing things up. I totally agree that Siri and Alexa are quite unusable right now. You can basically just ask for the time and the weather, everything else fails. However, with ChatGPT as a potential backend, I think the situation would change.
  - causality0 4y ago
    I would never trust Siri or Alexa for an answer that actually mattered. The population of Budapest or tomorrow's weather, sure. The correct torque for my wheel nuts or whether it's legal to carry a gun in ____, hell no.
- danielbln 4y ago
  From the horse's mouth: > A Google executive the Times spoke to but didn't name said AI chatbots like ChatGPT could upend the search giant's business, which relies heavily on ads and e-commerce found in Google Search. In a memo and audio recording obtained by the Times, the publication says CEO Sundar Pichai has been in meetings to "define Google's AI strategy" and has "upended the work of numerous groups inside the company to respond to the threat that ChatGPT poses." https://www.cnet.com/tech/services-and-software/chatgpt-caused-code-red-at-google-report-says/ https://www.cnet.com/tech/services-and-software/chatgpt-caus...
jweir 4y ago
I put in a feature request to disable the chat. Also the Neeva StackOver display is useless. I pretty much hit !g now for my searches.
yellow_lead 4y ago
> a distracting and pointless animation I have been curious if these animations are superfluous, or is it a way of hiding how slow it takes to get the result?

sam_goody 4y ago

You've intrigued me - what are the blatantly correct answers, and how do you know that these are wrong? I did a search on DDG for "new york california distance". The first result, https://www.distancefromto.net/distance-from-new-york-to-california https://www.distancefromto.net/distance-from-new-york-to-cal... has no "road distance", but claims the distance by plane is 2,441 miles. The second result, https://www.rome2rio.com/s/New-York/California https://www.rome2rio.com/s/New-York/California has no plane or car metrics but claims the distance by bus is 4733 km. Considering that the bus detours through Philly, Denver, Las Vegas, etc, the number you gave of 4.6K seems reasonable. The third result, https://www.distance.to/California/New-york https://www.distance.to/California/New-york matches both numbers Neeva gave.

fnbr 4y ago

this is why I don’t think google is threatened by LLMs. 1) this doesn’t do links, and 2) it has accuracy issues. I don’t understand the hysteria about how google will be replaced by ChatGPT.

boloust 4y ago
NeevaAI does provide source links.
lynx23 4y ago
Not having links can be considered a feature, depending on what kind of front end you are using. When using Siri or Alexa, I typiccally want an answer, and not a quote from a page which would need further interaction, or a link to a page which requires me to actually read the content myself. In these cases, I'd much rather prefer a system like ChatGPT give an answer directly. Is going to take a long time till Google is obsolete, esp. because a sizeable amount of people will still want to get links. But in a voice query situation, I'd actually prefer if I didn't have to interact with HTML at all.
- moonchrome 4y ago
  How often do you actually use voice query ? The only thing I use Siri is switching music when I'm driving and even that is like 80/20 to understand me correctly. What's the use case anyway ? Fact checking someone in a conversation ? Doesn't sound like something I'd pay for.
  - lynx23 4y ago
    You're mixing things up. I totally agree that Siri and Alexa are quite unusable right now. You can basically just ask for the time and the weather, everything else fails. However, with ChatGPT as a potential backend, I think the situation would change.
- causality0 4y ago
  I would never trust Siri or Alexa for an answer that actually mattered. The population of Budapest or tomorrow's weather, sure. The correct torque for my wheel nuts or whether it's legal to carry a gun in ____, hell no.
danielbln 4y ago
From the horse's mouth: > A Google executive the Times spoke to but didn't name said AI chatbots like ChatGPT could upend the search giant's business, which relies heavily on ads and e-commerce found in Google Search. In a memo and audio recording obtained by the Times, the publication says CEO Sundar Pichai has been in meetings to "define Google's AI strategy" and has "upended the work of numerous groups inside the company to respond to the threat that ChatGPT poses." https://www.cnet.com/tech/services-and-software/chatgpt-caused-code-red-at-google-report-says/ https://www.cnet.com/tech/services-and-software/chatgpt-caus...

jweir 4y ago

I put in a feature request to disable the chat. Also the Neeva StackOver display is useless. I pretty much hit !g now for my searches.

yellow_lead 4y ago

> a distracting and pointless animation I have been curious if these animations are superfluous, or is it a way of hiding how slow it takes to get the result?