I'm also not fond of using HN for this sort of thing, but for a non-bootstrapped business, 250k isn't peanuts. As much as this is a request for acutal support

I'm also not fond of using HN for this sort of thing, but for a non-bootstrapped business, 250k isn't peanuts. As much as this is a request for acutal support from Stripe, I also do hope that readers who are in a business of taking online payments will become fully aware of the risk of using Stripe, since I weren't (and now I'm in a situation of possibly losing 250k).