3 ms·
Is there anything in the arbitration clauses forbidding them from cancelling your account if you invoke arbitration (regardless of whether you prevail or fail?)
by Scoundreller 4y ago
Is there anything in the arbitration clauses forbidding them from cancelling your account if you invoke arbitration (regardless of whether you prevail or fail?).
- RC_ITR 4y agoWell they have to abide by the arbitration and any good arbitrator will put a good faith clause in the agreement.
- idontpost 4y ago[dead]
- Scoundreller 4y agoIs it hard for a big tech company to find a bar arbitrator that won't require that in the initial customer agreement?
- quanticle 4y agoIf they did that, then there would be no incentive for customers to choose arbitration over filing a dispute with their credit card.
- tgsovlerkhgsel 4y agoArbitration is likely even more expensive than a dispute.
- Scoundreller 4y agoMore choice of arbitration firms than credit card arbitration firms (for them, not you!)
- tgsovlerkhgsel 4y agoDoesn't help if each arbitration case costs a low triple-digit amount in arbitration fees + creates an expensive case in the legal department. The arbitration is painful because of the costs (financial and staffing/handling) of the process, not the outcome.
- zamadatix 4y agoAt the individual dispute level but in the long run arbitration means you don't lose your risk level which will almost always cost you a lot more than whatever the actual arbitration/credit disputes cost.
- tgsovlerkhgsel 4y agoI suspect (but may be wrong, I don't know how trigger-happy the risk level changes are) the absolute number of events needed to trigger a risk level loss at the scale of Twilio would also represent a catastrophic number of arbitration cases.