I agree. IMHO It is "easier" for the person asking to go on a call because the effort will be offloaded to the person being interrupted, whereas if the person a

I agree. IMHO It is "easier" for the person asking to go on a call because the effort will be offloaded to the person being interrupted, whereas if the person at least tries to explain it properly in written form, they are the ones making the effort. When I ask for help I try to be the one doing most of the work, at the very least describing the problem accurately, and not forcing others to solve it on my terms. There are reasons to go on a call but to default to a call IMO is an expression of the dynamic above.