The irony is that chatbots and automated phone support dont function like this — instead, they amplify anger. By the time you actually get to a human, you’re no

The irony is that chatbots and automated phone support dont function like this — instead, they amplify anger. By the time you actually get to a human, you’re not just frustrated with the original issue, but the massive (and often bigger) pain of dealing with the terrible automated support system.