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Or just put down a deposit that gets refunded only if the issue ends up being legitimate. A "I bet $100 that I'm not a dumbass" button.

• echelon 4y ago
  Sounds like a very quick way to build a negative brand image.
  • Nextgrid 4y ago
    You can frame it in a more "brandable" way, such as calling it a support contract.
    • dylan604 4y ago
      If the support contract came with the refundable part, I'd be more enticed to purchase said contract. I so rarely have issues that require support a $25/per incident would still be so so much less than the typical prices of support contracts. To then have that $25 be refundable when it turns out there's an actual issue with the product would make it a no-brainer. After all, if your product wasn't broken, I wouldn't need the help of support. Which means you sold me something that doesn't work. I really like the idea
• still_grokking 4y ago
  I bet $1000000 that every dumbass would push that button. Dumber people even quicker than others.
  • Nextgrid 4y ago
    As long as it’s priced properly to compensate the technical support advisors dealing with the stupid tickets, why not?
    • lazide 4y ago
      Checks would probably bounce.