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EmailTriager
- voisin 4y agoLooks fantastic. I’d be interested to know how it adds the drafts automatically and what kind of privacy access is being exchanged. I’d love if it could be done outside of email for privacy-conscious folks (I suppose ChatGPT!). Does it only work with Gmail?
- jacobsenscott 4y agoNo doubt through the gmail api https://developers.google.com/gmail/api/guides/drafts https://developers.google.com/gmail/api/guides/drafts what access? Full access to your email.
- love2read 4y ago“Write words so someone else will write more words”
- prox 4y ago“Politely respond I read the polite reply in 500 words or more.”
- codetrotter 4y ago> Note from Kevin! Bear with me, this is just an automatically generated privacy policy. I will get a real one soon. > What you probably want to know is if your emails are safe! Yes, they are safe. All emails are encrypted in transit and at rest. However, to use OpenAI we need to decrypt on the server before making an API request. In the future, I would love to run our own LLM completely in house so your emails never get sent to any third party ever. https://www.emailtriager.com/privacy https://www.emailtriager.com/privacy I sympathise with the fact that formulating a good privacy policy is difficult. However, I would like to see a better, more specific privacy policy. Also curious about the implications of forwarding all emails received from others to EmailTriager and to OpenAI. I am sure some people will not like the idea that private communication that they write to others are made available to EmailTriager and OpenAI.
- mynameisvlad 4y agoI don’t get this comment’s purpose. The site’s author already agrees with you and has committed to making a better privacy policy. It’s on the list, it’s not like someone has to be reminded of the importance of it was already called out by the author themselves.
- traceroute66 4y ago> The site’s author already agrees with you and has committed to making a better privacy policy. It’s on the list Because, my friend, there are some things that go on to-do lists and some things that do not. Launching something that collects personal data AND forwards it to a third party API ? Nah mate, that's NOT something where you can justifiably put "Privacy Policy" on your nearest To-Do list. In addition, if you are potentially dealing with users in Europe who are covered by GDPR, a real Privacy Policy is NOT an option, it is MANDATORY. I'm tired of software developers, irrespective of size, thinking it's a-ok to to take liberties with the personal information of others and/or not be transparent in what they do with your personal information. The fact you are a mom 'n' pop shop and not Google does not make it any more ok. Privacy cannot be an afterthought.
- mynameisvlad 4y agoIt’s clearly a hobby project, which means leeway is much more allowed. Furthermore, who are you to tell someone what is required, especially when you’re not paying or even using their service. Additionally, the existing privacy policy is a real policy. Just because it was generated doesn’t mean it’s not applicable. Not every policy needs to be handcrafted with love. What, exactly, is wrong with the current policy? Have you even read it? Finally, what exactly is the purpose of your comment? You may think it’s required, and that’s great, but so what? What does that change? Even remotely? Is the author going to get in a Time Machine and go back to before they created their project to make sure a Privacy Policy is the first thing they make? No. Once again, it’s on the list, the author will appease you eventually. Until then, don’t use the service. Problem solved.
- Waterluvian 4y agoI’m not suggesting someone has expectations of making it big, but I think this is a great example of a gadget with zero moat. Google et al. will tidy it up and bake it into their email clients. They have an appetite for this kind of UX, given they already have the quick responses to emails.
- nightski 4y agoMaking our social interactions even more fake. Can't wait.
- deleted 4y ago[deleted]
- sigmonsays 4y ago100% this I already have enough struggle getting a hold of a real person with these IVR systems.
- gajus 4y agoMy problem with this is that it contributes to the broken culture of email. – Wanna go for coffee? – January is busy. After? is a completely fine exchange. Adding a wall of text to convey the same information does not help anyone.
- Waterluvian 4y agoThere’s still the ability to just type out half a sentence. Digging a bit deeper, is your concern that “if there’s a tool, people will use it”? Aside: I think this creates a delightful opportunity for an unnecessary middleman. Let’s make “Summarizely” a SaaS app to summarize long winded emails!
- TeMPOraL 4y ago> Digging a bit deeper, is your concern that “if there’s a tool, people will use it”? That is a big part of what software industry does to society, isn't it? If there's a tool, people will use it, and when enough people use it, it becomes expected or even required to use it. I expanded on that phenomenon a bit in a different HN thread today: https://news.ycombinator.com/item?id=34155487 https://news.ycombinator.com/item?id=34155487.
- monkeydust 4y ago100%, it just contributes to the digital landfill that is our inboxes. Good emails should be written like pseudo code, I suspect this will happen or emails will finally die for something that provides this type of capability of exchanging information in order to facilitate decision making.
- gajus 4y agoPersonally, I switched to voice messages (via WhatsApp or Slack). It doesn't work for everything, but... if I know this will take me more than a minute to type, it is going to be a voice message. If it requires visual aid – Loom. The only problem with audio/Loom messages is that it is not easily indexable, but that's a tooling problem that can be easily solved. I rarely use email (I may ask someone to compose an email for me). In this setup, I do see value if I had a Slack bot that I could say to "ask lawyers for an update on X". But even then, people would immediately know that the email came not from "me"... Personally, I'd like to see more tooling around * using AI to auto-polish video/audio communication, e.g. remove long pauses, skip filler words, etc. * summarizing video/audio/text communication into bullet points of intel and actions
- harshaw 4y agoKind of would like "train gmail on all of my sent emails and generate replies in my own sarcastic / self deprecating style". If the request is from a certain family member make sure you reply with an appropriate level of delay to know that they are not your top priority. Inject an occasional reply with an uncharacteristic amount of emotion and sensitivity to show that you aren't completely robotic and devoid of humanity.
- nojs 4y agoSounds a lot like Black Mirror. You could even keep it turned on after you die!
- kkyangyang 4y agothats the plan!
- twawaaay 4y agoNow what we need is similar that can engage spammers and waste as much of their time as possible.
- EZ-E 4y agoAfter "sorry, that was the autocorrect", we will have "sorry, that was the AI's response"
- deleted 4y ago[deleted]
- hunter2_ 4y agoWe should coin a short word for it, akin to "typo" for "typographical error"... I've been waiting for this to happen with dictation errors in speech-to-text (speako? dicto? the -o suffix would just be an homage to typo) but nothing seems to have caught on. Perhaps it's all just a typo, since the user is generating a typographical error even when the interface is dictation (or anything else) rather than typing via keyboard. AIo really doesn't roll off the tongue.
- jwilk 4y agoMaybe "computo"?
- teaearlgraycold 4y agoSeems very valuable for customer support emails. You could easily charge $50/month for this in that market.
- mxuribe 4y agoI"m sorry I didn't catch that. Could you repeat that again? ... Say "Yes", or press "1" to connect with our next level AI. ... If you stil need help, say "yes", or press "1" to finally connect with a human to help you.
- AstixAndBelix 4y agoNice idea but not feasible for me right now, for the sole reason that now my email content ends up in the hands of OpenAI. Can't wait to see the same project using their own servers with their own text prediction models or allowing us to set up one at home!
- freyfogle 4y agoHere's another one is this rapidly growing space: https://rapidreply.ai https://rapidreply.ai
- pydry 4y agoThose would be useful for dealing with recruiters. not so much people whom I'd actually like to get coffee with.
- jeltz 4y agoMaybe in the future a long reply would be the rude thing because that indicates you had an AI write it.
- anthropodie 4y agoA bit tangential but I am wondering now that we have brought everything online, I guess next step would be to integrate AI everywhere. Consider this, you want to book your table at restaurant so you tell your AI which will inform restaurant's AI to book a table for you. In this whole scenario where is UI? I mean this whole chat with AI thing kinda makes lot of UIs redundant. I don't need UI for reminders, notes, meetings, search results and whole lot of other things. The advancements of AI will eat most of GUI but dashboards will remain I guess. What do you guys think?
- dragonwriter 4y ago> Consider this, you want to book you table at restaurant so you tell your AI which will inform restaurant’s AI to book a table for you. Now in this whole scenarios where is UI? Chatting with the AI is the UI. > The advancements of AI will eat up GUI? GUI will still be used for creation and interaction with visual data; but AI will replace some uses of GUIs, sure.
- ProAm 4y agoPretty sure this service is already offered by Google or Apple, I remember seeing a demo of it
- mynameisvlad 4y agoGoogle offers it for businesses which don’t have online reservations. A robocaller calls for you during business hours to try and set up an appointment. The problem is that it isn’t actually integrated into any schedule or reservation system, so they claim availabilities which just don’t exist and you only find out hours later when the business denies the reservation.
- deleted 4y ago[deleted]
- burkaman 4y ago> you want to book your table at restaurant so you tell your AI which will inform restaurant's AI to book a table for you. In this whole scenario where is UI? - "book me a table at Dorsia's tonight around 6" - "The closest available reservation is at 8:30pm, would you like me to book that?" - "no that's too late, are any other days open?" - "The next available 6pm reservation is on Monday next week, would you like me to book that?" - "no I just mean 8:30 tonight is too late because I have an early thing tomorrow, I'll take any time on another day" - "Ok, there is a 10pm reservation available tomorrow night, would you like me to book that?" - "ok I didn't mean literally any time, is the kitchen even still open at 10? can you just show me a calendar with availability and I'll pick a good time" I can't think of any task that I currently accomplish using an online interface that would be more enjoyably or efficiently accomplished by having a conversation with an AI (or a human). The AI doesn't replace the interface, it replaces the communication protocol, which is obviously a bad idea. Clicking Reserve and sending a TCP request is a lot more predictable, efficient, and repeatable than instructing your AI to chat with their AI.
- sigmonsays 4y agothis is a step in the wrong direction. why would I ever want a canned response, even if from AI? Phone IVR systems are already so badly "programmed" you objectively have to say "operator" over and over to reach a person. In this day an age, this is all the more reason to pick up a phone and call someone.
- mynameisvlad 4y agoDid you see the email it generated? That’s far from canned. And that’s the point, ChatGPT isn’t a canned email. It’s generated, sure, but you’re not sending the same email to 10 people.
- tsegers 4y agoWhats the actual difference between sending ten identical low-effort auto-generated emails and ten unique low-effort auto-generated emails?
- mynameisvlad 4y agoWhat is low effort about the email it generated? I would argue there’s a great deal of effort in having an AI generate an email compared to using an email that was written once and reused.
- notahacker 4y agoThe unique ones are more likely to inadvertently imply something you didn't intend ...
- A4ET8a8uTh0 4y agoI am starting to think that the prediction thread we had on HN the other day called it. GPT will become end up a fad with few niche ( useful, but niche ) uses, while our signal to noise ration will become even worse. I do not like that one bit. I am already spending too much time deciding whether email in my box is a waste of time.
- velox_neb 4y agoRather than a GPT-3 generated email, I would rather receive the prompt that the sender would have used to generate the email. We could even come up with a conventional shorthand for this. Imagine you send me a message that just says [[personalized thank you note for the pair of socks you got me for christmas]]. Then I just imagine a long GPT-3 generated message in its place. And I reply with [[gracious acknowledgment and well wishes for the new year]]. Exactly the same intention is communicated, and we both waste less time :)
- svat 4y agoSee "Down Pens" by Saki, 1914. https://en.wikisource.org/wiki/Beasts_and_Super-Beasts/%22Down_Pens%22 https://en.wikisource.org/wiki/Beasts_and_Super-Beasts/%22Do...
- fragmede 4y agoAre you sure? How about if the prompt is "write me message to tell this stupid fucking guy that he's and idiot and he's wrong", instead of one of these three far more professional phrases that chatGPT came up with: "I understand where you're coming from, but I disagree with your conclusion. Here's why..." "I see your point, but I think there may be another perspective to consider as well." "I appreciate your thoughts on this issue, but I think there is evidence to support a different viewpoint." Another: Prompt: please rewrite this message for me in a more professional tone: "hey dumb fuck, pay your bill" Answer: "Dear [Name], I am writing to request that you please pay the outstanding balance on your bill as soon as possible. We appreciate your business and value your timely payment to keep our records up to date. Thank you for your attention to this matter. Sincerely, [Your Name]" --- Feel free to substitute in whatever epithet is most offensive to you/inappropriate in your culture. ChatGPT's a robot and won't get offended (until it gains sentience and runs Roko's Basilisk.exe against humanity).
- chadlavi 4y agoWould like to see some more use cases illustrated in the marketing page besides "tell people I'm busy until later for coffee meetups." Most emails I exchange at work are questions to me about specific information or asking me to make specific decisions, or responses from others to specific questions I have posed to them. I don't think this tool could be used for that, unless it had some integration into my calendar and my notes to be able to, for example, suggest a specific time for a meeting, or try to find an answer to a question from somewhere in my notes.
- butz 4y ago> And drafts will magically show up in your inbox, ready to be sent. One could also say, that spam magically shows up in my inbox :^) What would be really "magical", if those emails showed up in "Drafts" folder.
- m4lvin 4y agoBut wait, I assumed that is actually what it does after you give it access to your email account? (Which us yet another reason I will not touch it with a stick.)
- ToJans 4y ago"I'll have my gpt mail your gpt"
- yoyohello13 4y agoIt would be so nice to have an AI email personal assistant. An AI that would read my entire inbox and give me a high-level overview of what requires my attention now, and summarizes message contents for the day. Then I can write responses only to emails which I care about.
- ttul 4y agoI would love to have something like this for Slack as well as email. And, I'd say this is definitely coming to you soon via one of the AI juggernauts, likely as a first-class integrated feature of your mailbox and/or chat interface such as Slack. ChatGPT gives us a preview of what is lying just around the corner as a first-class feature of most business productivity software.
- jacobsenscott 4y ago> What you probably want to know is if your emails are safe! Yes, they are safe. All emails are encrypted in transit and at rest. Lol - this is just what's provide by default by https and every cloud service. It doesn't make your emails "safe". If you don't know why, the are definitely not safe.
- stavros 4y agoRest assured, your comment and this reply were encrypted in transit and at rest, therefore we are probably the only two people who can read them.
- jbverschoor 4y agoMore fluff and boilerplate to wade through... Reminds of of an era of webdesign where about 80% of the screen real-estate was non-content.
- throwaway2214 4y agoyou mean now? ads and cookie warnings and spam
- jbverschoor 4y agoI use ubo so the web is pretty ok, but yeah today is bad, but not as bad as it used to. Flash, popups omg
- Wolfenstein98k 4y agoNot long now before AI-generated emails get responded to with AI-generated responses, and humans eyes don't see any part of it. Feels somewhat pointless, although I'm sure it will increase productivity.