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> Is this because as a VPN they're committed to privacy? Almost certainly. Mullvad is way out there when it comes to privacy. They recently got rid of recurri

> Is this because as a VPN they're committed to privacy? Almost certainly. Mullvad is way out there when it comes to privacy. They recently got rid of recurring subscriptions because they said they didn't want to store any PII.

tpmx 4y ago
Just to clarify: Saying no to recurring subscriptions is a BFD. They are what drive the revenue growth of every SaaS. Getting rid of them means they will earn less money in the short term (the next few years). It's very unusual. The vast majority focus primarily on getting this to work as friction-less as possible.
- quickthrower2 4y ago
  BFD?
  - tpmx 4y ago
    Sorry. Big Fucking Deal.
alexiaa 4y ago
> They recently got rid of recurring subscriptions because they said they didn't want to store any PII. as much as this may be a noble goal, as a user i want to have the option of a recurring subscription, especially if i pay monthly (which i prefer to, unless i'm really committed to a service or the yearly subscription is cheap enough that i'm sure i won't regret it). if it's just one or two services doing this it's not a huge deal, but imagine getting emails from tens of different services each month to renew, especially if you have to log in and enter your credit/debit card details on each one separately. is there a reason they can't simply store a token from stripe/paypal/etc, or is that still considered PII?
- jontas 4y ago
  It sounds like you are not their target audience, which is fine, it just means a different service would be a better option for the way you value convenience vs privacy.
  - duxup 4y ago
    Seems like they could do both easily.
    - xboxnolifes 4y ago
      It's not just an additional service, it's liability.
- Hakkin 4y ago
  > is there a reason they can't simply store a token from stripe/paypal/etc, or is that still considered PII? They do still accept those payment methods, and that is exactly what they do for them[0], but recurring payments forced them to retain that data for longer than they were comfortable with, and they decided that the cost to privacy outweighed the convenience recurring subscriptions offered[1]. Another thing to note is that you won't be getting any e-mails from them reminding you to renew your plan, since they never had your e-mail in the first place (Mullvad "accounts" are anonymous numeric tokens). [0] https://mullvad.net/en/help/no-logging-data-policy/#payments https://mullvad.net/en/help/no-logging-data-policy/#payments [1] https://mullvad.net/en/blog/2022/6/20/were-removing-the-option-to-create-new-subscriptions/ https://mullvad.net/en/blog/2022/6/20/were-removing-the-opti...
- wasmitnetzen 4y ago
  I have a monthly SEPA transfer for Mullvad, zero maintenance.
- Karrot_Kream 4y ago
  If you don't have access to SEPA as another commenter suggests, you can automate sending crypto monthly.

tpmx 4y ago

Just to clarify: Saying no to recurring subscriptions is a BFD. They are what drive the revenue growth of every SaaS. Getting rid of them means they will earn less money in the short term (the next few years). It's very unusual. The vast majority focus primarily on getting this to work as friction-less as possible.

quickthrower2 4y ago
BFD?
- tpmx 4y ago
  Sorry. Big Fucking Deal.

alexiaa 4y ago

> They recently got rid of recurring subscriptions because they said they didn't want to store any PII. as much as this may be a noble goal, as a user i want to have the option of a recurring subscription, especially if i pay monthly (which i prefer to, unless i'm really committed to a service or the yearly subscription is cheap enough that i'm sure i won't regret it). if it's just one or two services doing this it's not a huge deal, but imagine getting emails from tens of different services each month to renew, especially if you have to log in and enter your credit/debit card details on each one separately. is there a reason they can't simply store a token from stripe/paypal/etc, or is that still considered PII?

jontas 4y ago
It sounds like you are not their target audience, which is fine, it just means a different service would be a better option for the way you value convenience vs privacy.
- duxup 4y ago
  Seems like they could do both easily.
  - xboxnolifes 4y ago
    It's not just an additional service, it's liability.
Hakkin 4y ago
> is there a reason they can't simply store a token from stripe/paypal/etc, or is that still considered PII? They do still accept those payment methods, and that is exactly what they do for them[0], but recurring payments forced them to retain that data for longer than they were comfortable with, and they decided that the cost to privacy outweighed the convenience recurring subscriptions offered[1]. Another thing to note is that you won't be getting any e-mails from them reminding you to renew your plan, since they never had your e-mail in the first place (Mullvad "accounts" are anonymous numeric tokens). [0] https://mullvad.net/en/help/no-logging-data-policy/#payments https://mullvad.net/en/help/no-logging-data-policy/#payments [1] https://mullvad.net/en/blog/2022/6/20/were-removing-the-option-to-create-new-subscriptions/ https://mullvad.net/en/blog/2022/6/20/were-removing-the-opti...
wasmitnetzen 4y ago
I have a monthly SEPA transfer for Mullvad, zero maintenance.
Karrot_Kream 4y ago
If you don't have access to SEPA as another commenter suggests, you can automate sending crypto monthly.