Used Rackspace heavily around 2012ish to 2015ish but eventually migrated most of out stuff to AWS. As of 2020ish or so we had a handful of VMs we'd not migrated

Used Rackspace heavily around 2012ish to 2015ish but eventually migrated most of out stuff to AWS. As of 2020ish or so we had a handful of VMs we'd not migrated yet and were migrating them one at a time. Whenever we completed the migration, and wanted to delete the VM we were forced to make a phone call to a real person, who would try to talk us out of deleting the VM! We were prevented from doing it from the console, and chat support would not do it either, we were forced to call in. Complete bullshit and would never consider Rackspace for anything ever again after that experience.