5 ms·
Warranty on new parts by law is 24 months in the EU ...
by virtualritz 4y ago
Warranty on new parts by law is 24 months in the EU ...
- pbhjpbhj 4y agoAs a slight aside, _minimum warranty_, that is I think? Certainly when UK was in the EU then the Consumer Rights Act gave (and gives) (paraphrasing) "as long as a reasonable person would expect" as the effective warranty period; washing machines are expected to last a decade, at least, so if it fails after 3 years you can claim regardless that the warranty on the box says 2 years. Software providers say "no returns" or give a couple of hours of gameplay time, but the UK law (as above) specifically includes software and gives no such limit.
- bmicraft 4y agoNot exactly, not really. Mandated warranty is 24 months. But the burden of proof (of some kind of manufacturing defect) is on the consumer after 6 months. So really, you only get 6 months of little to no questions asked.
- virtualritz 4y ago> But the burden of proof (of some kind of manufacturing defect) is on the consumer after 6 months. Can you give a source for this? Afaik the burden of proof shifts from seller to buyer after 12 months, not 6. See https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/faq/indexamp_en.htm https://europa.eu/youreurope/citizens/consumers/shopping/gua...
- Tarsul 4y agoyes. In Germany the burden of proof just changed from 6 months to 12 months, so you're right.