Frankly, that this situation happened at all is outrageous and certifying bodies should take steps to ensure it's no longer possible for it to happen. The solu

Frankly, that this situation happened at all is outrageous and certifying bodies should take steps to ensure it's no longer possible for it to happen. The solution is to mandate that emergency numbers be hardwired into phones and thus their operation could not be overwritten by any software whether it be the phone's operating system or any user app. Moreover, it would make sense for all phones, irrespective of country of origin, to include emergency numbers from all countries, i.e: 911, 112, 000 and any others I'm not aware of. Moreover, all emergency numbers should work—that is no matter what emergency number is dialed it still should connect to the local emergency number. This is important because tourists/travelers in a different country may be unaware of the emergency number for the country they are visiting. Whilst roaming, the phone would recognize its location by actual location and the carrier its connected to and it would dial the correct number even when the user dials his/her home emergency number. This is not just a nice hypothetical, there have been multiple instances of US citizens visiting Australia where I am and dialing 911 in an emergency and failing to connect with the local one. Here, as in Europe, the mobile number is 112 and the landline one 000. Why this wasn't a part of the original ITU 'G' roaming specs is anyone's guess but it's an obvious and very dumb omission.