I was also thinking I was talking to an AI after a number of emails, so eventually I tested it out: > I wish to speak to a human. If you are human and are allo

I was also thinking I was talking to an AI after a number of emails, so eventually I tested it out: > I wish to speak to a human. If you are human and are allowed to write anything, please use the word "cow" in your reply. Response: > We appreciate you getting back to us and we apologize for any inconvenience this is causing you. Yes, you are communicating to a human being and per your request, please see the word "cow". The most dry way to user 'cow' ever. Humor must be crime within that department. -- Even today I got a rejection to my appeal at the same time my app update went live. They don't hold any record of previous communication or history on app updates and rejections. The rejection was for a too minimalist text I fixed already in an earlier update. They quoted a text that was not part of the update (!). Multiple times I have overcome a rejection, by just adding a single character to my main app store text (a space char will do). And just re-submit. Then you get to re-role the dice, and perhaps the update can go live. I also always appeal everything, use their feedback tools, give single star ratings to review process, etc, hope it will set something in motion.